Searching with a Fieldname does not work

HCL Domino Domino Forum
1

Domino/Notes Version: 12 FP7
Add-on Product (if appropriate, e.g. Verse / Traveler / Nomad / Domino REST API):
Its Version:
Operating System:
Client (Notes, Nomad Web, Nomad Mobile, Android/iOS, browser version):

Problem/Query:

I have a user for whom the search using field names does not work, even though his mail database is full text indexed. His HCL Notes client is in German.
For example searching using the Autor field does not return any results.
Using the syntax [Autor] CONTAINS NAME or [Subject] CONTAINS XXXX does also not work.
Other types of Search do work. Typing a word in the searchbar returns results. What could be the reason for the Search with field names not working?

2

Some troubleshooting suggestions:

  1. Is the search text the user is trying to use an exact match for the field value, or just a partial match? If just a partial match, have you verified that should work?
  2. If it’s a partial value, does using wildcard symbols help, e.g. “Paul*” for anything starting “Paul…”, “With” for anything containing that after the start but before the end.
  3. Is it client-specific or does the same query fail regardless on other laptops, and does it fail from LS as well? This may narrow it down, and LS will ignore any client settings completely. I created a cheatsheet for R9 that mentions a preferences setting that changes whether it does web search syntax or notes-style syntax https://www.intec.co.uk/wp-content/uploads/2013/01/Lotus-Notes-Basic-Cheatsheet.pdf.

NOTE: The search help page mentioned in the cheatsheet has CONTAINS in the same box as =, so assuming it’s a fuzzy match may be a flawed assumption. Also, always test using more than 2 characters.

3

The seach selects an Author name from a dialog list after clicking “Field” or uses the syntax [FIELD] CONTAINS NAME. Neither exact nor partial match work.

I can reproduce the error on my laptop so it is not client specific.

By just entering the text in the search bar, all documents containing the text string are found. The problem is only with searching for a value in a specific field.

I have changed the preferences as explained in your document but it has not helped.

I can search using the Author field in my own Mail Database and it works fine. However it does not work for this one specific user.