Hi there,
I have a user who has set up scheduled archiving, but it does not work.
He has set it to archive emails older than 2 months.
When I checked the archiving logs, I saw that the archiving ran on schedule and a log entry was created.
However, the docs copied shows 0, although it should have found lots of emails.
The setting “Delete a document only when the criteria can delete all responses as well” is unchecked.
I also tried the “Archive Now” action with the same result.
Is there anything else that can be done?
Kind regards.