We have one user who has been using the Notes 6.5.5 client and integrated ST client (as are all of our users) who has said that starting this morning, she is now getting a sound (just a beep I believe) whenever she gets a new chat message. Up until today, there was no sound. None of our users have sounds enabled. I have logged onto the browers client and there are no alerts enabled, her volume is muted on the desktop and her Windows sounds are set to “no sound”. I’m stumped. Any ideas?
Subject: Sametime now plays a sound
If the sound comes out even though it’s muted in Windows, than it’s propably a beep sound through machines internal speaker.
You can make a .reg file and import it into the machine to disaple the beep sound. I use it so my VMWare PC doesnt beep at all 
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Beep]
“ErrorControl”=dword:00000001
“Group”=“Base”
“Start”=dword:00000004
“Tag”=dword:00000002
“Type”=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Beep\Enum]
“0”=“Root\LEGACY_BEEP\0000”
“Count”=dword:00000001
“NextInstance”=dword:00000001