Rules in Notes 5 had their weird behaviour (sometimes not saved properly, or reporting errors like ‘index out of bounds’, or ‘error in cell calculation’, not detecting spam-characteristic strings like ‘viagra’ in many multipart emails.But after upgrading to Notes 6.5 things got worse. New rules seem not to work correctly - they do not detect trivial strigs in simple emails sent to myself. Or work sometimes, whereas old problems remained. Interestingly, even if I delete a new rule, it still acts!
(Rules were like: “IF BODY DOESN’T CONTAIN myname SEND TO SPAM”. To solve this, I deleted the folder to which it sends spam.)
Our Help deks “knows” a solution: delte ALL rules and try to create new ones - but I do not want to loose old rules of version 5 that work.
Is there a way to save them somewhere and then to import them into new database?
Do you maybe know source of some useful info (not saying that IBM did a wonderful job in fighting spam in Notes 6) on this kind of problems?
Beau,Thanks!! I read all these messages I am amazed how is it possible than in v.6.5 of a product of IBM such things still happen. I spend so much time struggling first with spam and then both with spam and with the Notes (not only rules).
I am just a Notes user (however also a software developer in other environments). Could you pls tell me:
could I run these scripts myself and how (what should I see in my menus to know I have enough right to run scripts);
if not, what would be the advise to our system manager so that he can run it - or which right he should gie me (preferred option);
if not using without scripts - can I just disable all rules, delete them and start life from scratch (should I then apply Actions/Upgrade Folder Design? - first 5 and then again 6?).
Help would be really appreciated. Thanks in advance.
You’re welcome. I had really hoped Lotus would include such a script/button in the standard mail template. Since mail rules are compiled and saved in to the Calendar Profile document, there’s always a chance for something to be out of sync. It just makes sense that they include something to do that. (Maybe openntf will use it.)
If you have Editor access to your mailbox, you will also need the ability to create agents. If possible, have your System Manager give you the ability to “create private agents” in your mailbox. If you have Designer or Manager access to your mailbox, you will already have this ability. Another option is for your System Manager to add something to the mail template for all users – Some companies don’t customize the mail template, so I don’t know if this is an option for you.
Create > Agent. Give it a name.
Runtime: Action menu selection
Target: None
There’s a drop-down list beside “run”. Select LotusScript here.
Then paste the script in the Initialize event.
Pretty simple.
Save the agent. You can then select it from the “Actions” from inside your mailbox.
The good thing about the script, you don’t need to delete and recreate all of your mail rules. Even when you delete all the mail rules, there may be left-overs saved in the Calendar Profile. That’s the real problem.
Mail Rules were the biggest problem for my users, until I added that to the mail template for them.
Thanks for the links Beau. Worked a treat for me and mine. Also, raised it as an issue with Lotus support (wot we get free thru’ Passport licencing) and the rep. said he’d leave the call open and hopefully Lotus would pick it up.