I have a rooting loop problem since Server1 has been upgraded from V5.0.4 french to V6.5 English
1/ The configuration :
Server1 V6.5 english on windows
Server2 V5.0.8 french on windows
Sharing the same Domino Directory (V6.5 english design), the servers are in the same Domino mail domain.
The mail domain name is the same as the Local primary Internet domain.
Server1 is connected to the internet.
Emails from the internet to people on Serveur2 are delivered to Server1 via SMTP, then transfered to Server2 via Router task.
Connections in both ways are from domain « mydomain.com » to « mydomain.com » with « Route at once if: 1 messages pending »
« Request the following when issuing a pull request » is set to :
-
« Server1 » in Server1 to server2 connection
-
« Server2 » And « local primary inernet domains » in Server2 to server1 connection
Server1 Basics Router/SMTP MailConfiguration is :
Number of mailboxes:
SMTP used when sending messages outside of the local internet domain: Enabled
SMTP allowed within the local internet domain: Disabled
Servers within the local Notes domain are reachable via SMTP over TCPIP: Always
Address lookup: Fullname then Local Part
Exhaustive lookup: Disabled
Relay host for messages leaving the local internet domain:
Local Internet domain smart host:
Smart host is used for all local internet domain recipients: Disabled
Host name lookup: Dynamic then local
2/ Problem description
When receiving email to people who have their mail file on Server1 it’s ok
When receiving email to people who have their mail file on Server2, sometimes, the mail is not delivered, and this non-delivery report is sent :
« Maximum hop count exceeded. Message probably in a routing loop. »
When I said that it happends « sometimes », it depends on the sender (sender domain, sender domain DNS, sender mailgate… I don’t know).
It’s the same names.nsf for both servers, so, it may be not a problem of mail server field in the user’s entry
3/ Here is an extract of verbose log on Server1 (I changed user and domain names and external IP) :
23/03/2004 10:36:56 SMTP Server: 192.168.1.254 connected
23/03/2004 10:36:56 SMTP Server: Originator: exp@externalserver.be
23/03/2004 10:36:56 SMTP Server: Recipient: USER@mydomain.com
23/03/2004 10:36:56 SMTP Server: Message 0034D223 (MessageID: C1256E60.00350DAB.00@mail.external.de) received from 192.168.1.254 size 1181 bytes
23/03/2004 10:36:56 SMTP Server: 192.168.1.254 disconnected. 1 message[s] received
23/03/2004 10:36:56 Router: Transfer to server SERVER2/MYORG is ready with 1 messages
…
23/03/2004 10:38:02 Router: Error transferring message 0034D223 via Notes to SERVER2/MYORG mail.box OFEF7EA3A8:9F214F57 ONC1256E60:0034D223 Maximum hop count exceeded. Message probably in a routing loop.
23/03/2004 10:38:02 Router: Transfer to server EXTERNALSERVER.BE is ready with 1 messages
23/03/2004 10:38:02 Router: Transfer thread 00000009 searching for work
23/03/2004 10:38:05 Router: Transferred 1 messages to EXTERNALSERVER.BE (host gg.external.de) via SMTP
23/03/2004 10:38:05 Router: [00000009] Transferring mail to domain EXTERNALSERVER.BE (host gg.external.de [194.195.196.197]) via SMTP
23/03/2004 10:38:07 Router: Message 0034EB9E transferred to gg.external.de for exp@externalserver.be from exp@externalserver.be OFF25450FD:BFB71AE4 ONC1256E60:0034EB9E Size: 2K via SMTP
It’s quite uneasy to test because it never happends from any of all my email addresses.
Any ideas? Does it come from server2 V5.0.8 french with a directory V6.5 english design?
we too