Okay, I’m looking at setting up room and resource management for my users and have set up a test, which isn’t going well. It’s set up on Domino 7.0.2 with Notes 6.5.5 client
I can make reservations fine, and the owner gets the email to say whether or not to accept the booking. If it’s accepted or rejected, the booker gets a confirmation.
All good so far…
However, I’ve run some other tests and am not impressed.
First of all I tried deleting a reservation (I am the owner) and expected the person who booked it to get a notification. They didn’t (should it notify them?).
Secondly I created a meeting and included a resource to be booked. I accepted the meeting (the meeting request was sent from a different user) and accepted the resource reservation.
I checked the reservation was in the reservation db and then I modified the meeting in the users calendar. I got the email saying the meeting I was booked into was changed (I changed it from 13:00-14:00 to 13:30-14:30 the same day), so accepted the updated meeting, and also got the email saying that a new resource request had been made. When I went to accept that, I was informed that the resource was already booked for some of that time slot and so I couldn’t book it.
What use is that? Assuming I’ve set it up correctly, it’s not of much use if a user can’t update a calendar entry and expect the resource booking to change along with it…
Subject: Room and Resources - Does it Do What I Want?
I have not read anything about a 6.5 client against the R&R 7, however, it would not suprise me if the client is not able to process everything because there could well be some ND7 code attached to the form that the 6.5 client can not resolve.
I have a client using the R&R on a 6.5 server and clients and we are going to migrate to 7 soon. I have done some testing in the ND7 server and client environment and have not seen any problems, but have not tested 6.5 client against the 7 server.
I did a further test, where I created a meeting in my own calendar, which included a booking of a resource. That resource is set to autoprocess, with myself as the owner and in the list of people who can book it. This went into the R&R calendar fine. I then modified the meeting in my calendar so that it started 15 minutes later and when prompted if I wanted to send the R&R update I said yes. I then checked the R&R calendar and the booking for that resource had been removed and no new one created…
assuming the instructions I’ve linked to above are correct, what else can I check?
From one of the links posted earlier, it states that almost all of features of R7 R&R are useable in R6.x of the Notes Client. It doesn’t state which ones can’t, but unless the modification of requests is a new R7 feature then I would have thought that would still work.
To Steven Smith…
“What you need to do is read some of the stuff Alan sent you, working with it more, and figure out what you are doing wrong or have configured wrong or misunderstand or whatever.”
I am doing this, which is why I am on here, to try and figure out what I’m either doing wrong, or have configured wrong. How else do you learn how to use something and correct mistakes? Responses like that aren’t of much help to anyone.
Subject: Room and Resources - Does it Do What I Want?
Is the rrmgr process running on your R7 server?
From Alan Lepofsky (IBM)
Rooms and Resources Design in Lotus Notes/Domino 7: Learn about how we’ve improved the design and function of the Rooms and Resources feature in Lotus Notes/Domino 7.
New Rooms and Resources features in Lotus Notes/Domino 7 part 2.
Important R&R related technotes:
How the new Rooms and Resources Manager works in Domino 7
Functional changes in Domino 7 for reservations directly booked in the Resource database
What is the purpose of the RnRMgr task in ND7?
Clustering the Domino 7 Resource Reservations database
How do Advance limits on reserving a room or resource work in Domino 7?
Subject: RE: Room and Resources - Does it Do What I Want?
Thanks. I have read the majority of those items.
The RnR task is running, if it wasn’t I assume none of the process would work, even booking the actual resource.
I am worried that it is indeed functioning correctly, and that it simply isn’t up to the job…
My biggest worry is that when modifying the time of a meeting which included a resource, Domino can’t distinguish that it’s the same resource booking being modified, and not a new one which conflicts with the old one…
Subject: RE: Room and Resources - Does it Do What I Want?
Yes, the Resources db can tell when you are changing the time of a meeting or whatever, that it shouldn’t count the original meeting as a reason to deny the reservation. Its cool with that, somehow Lotus managed to get around that design issue, that a reservation shouldn’t be a reason to deny a modification to the reservation. Somehow, they managed to think of that.
What you need to do is read some of the stuff Alan sent you, working with it more, and figure out what you are doing wrong or have configured wrong or misunderstand or whatever.
I love posts like yours, when people who obviously arent clear on what they are doing complain and say stuff like “Im not impressed” and “its not up to the job” and all this.