Reservation has not been updated after resource rename

Hi there,

We recently renamed two rooms in our rooms and reservations database.

It worked as expected, the reservations were correctly renamed and users received a button which updated their meetings etc.

However, when we checked the rooms and reservation database, we found 2 reservations that have not been updated (one for each room)

I compared 2 reservations (one that has been updated and one that has not).

The incorrect reservation has the following extra fields: “$PrevBusyName”, “actiontype”, “exEndDateTime”, “exNoticeType”, “exResourceName”, “exStartDateTime”, “exStartTimeZone”, “txtPurpose”

And the old name of the room is in the following fields in the incorrect reservation: “$PrevBusyName”, “ResNameFormat”, “ResourceName”, “RoomList”, “tmpRoomHidden”, “tmpRoomList”

Now I can set these fields manually and delete the extra ones, but will it work?

And is there already a simpler way of updating the 2 reservations?

Kind regards.

Subject: Some info and a question

If you see $PrevBusyName on the existing reservations then it sounds as if the Rename Agent ran as expected. $PrevBusyName gets added when the $BusyName item value is changed from what it was before the note update. This is legacy from the original R&R system and still happens automatically when the reservation (or calendar entry in a users mail file) is updated.

What makes you say that a couple reservations had not been changed? If the $BusyName has the new name, the reservation was updated by the Rename Agent and RnRMgr would have already corrected the busytime record.
Bruce
IBM

Subject: reservation requests updated manually

Hi Bruce,

When we go to the views in the resource reservations database, the old name is still displayed in the “Resource” column.

Anyway, I created a formula agent to update the resource reservation. The code is below if anyone else has the same problem (It seems to have worked for us but I do not guarantee success for every case).

field $PrevBusyName := @deletefield;
field actiontype := @deletefield;

field exEndDateTime := @deletefield;
field exNoticeType := @deletefield;
field exResourceName := @deletefield;
field exStartDateTime := @deletefield;
field exStartTimeZone := @deletefield;

field ResNameFormat := “”;
field ResourceName := “”;
field RoomList := “”;

field tmpRoomHidden := “”;
field tmpRoomList := “”

Kind regards.