I am having a problem with users losing folders when updating my template from mail508 to mail6ex. I am looking at the code to see what made these folders that way and can’t find it out.
I have one solution which is to prohibit design changes but I want the folders to be upgraded to the new mail6ex template also.
Does anyone have an idea of where I can look to modify the code of the folders that already exist so when I do the upgrade they can 1)be upgraded and 2) not be removed.
Thanks in advance,
John
Subject: Replacing Mail 508 template to Mail60ex and losing folders
In answer to the first part: You will have to take these steps in this order on every mail file you wish to upgrade. Load fixup mail\filename.nsf
Load compact mail\filename.nsf -c -i -K -L
Load convert mail\filename.nsf * inotes6 or other template name
Load updall mail\filename.nsf -R
This has porven to be the best way if somewhat tedious!
Subject: Replacing Mail 508 template to Mail60ex and losing folders
you leave the folders ‘prohibited’ so they don’t get removed during the design replace/refresh and when it’s finished you open the database and click on actions > upgrade folder design. it’s an agent in every mail template (and therefore mail database) that changes the design of all (or selected) folders to match the current inbox.
Subject: RE: Replacing Mail 508 template to Mail60ex and losing folders
Raymond,
Do I have to uncheck the checkbox to “prohibit design refresh or replace to modify” when I run the agent to upgrade the folder design or can I leave “prohibit design refresh or replace to modify” checked and it will still upgrade folder design.
Thanks,
John
Subject: RE: Replacing Mail 508 template to Mail60ex and losing folders
no, you leave it ticked, ie prohibit the refresh/replace.
the agent is the equivalent of the user going in and modifying a folders design themselves, which is why the prohibit flag doesn’t stop it from working, it just automates the process. you can check the code in the agent to see exactly what it does.