Reload if Richtextitem is changed in Backend

Hi,

I’ve changed a richtextitem in the Backenddocument within the an agent. Now I want automatically to present the changes to the user in the frontend. The usual reload function does not work with richtextitems. An idea?

Thanks,

Ernst

Subject: RE: Reload if Richtextitem is changed in Backend

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Subject: Reload if Richtextitem is changed in Backend

The document must be reopened in order to recreate the UI RTF from the document RT field. AFAIK, there is no way to “refresh” an open document when it comes to Rich Text.

The end result is that you should try to avoid any programmed manipulation of rich text with documents that have been opened by a user.