Recertifying User( Updates Person Doc but not Id file)

Hi I am using Domino6.5.1. One of my user is listed as – “Firstname Lastname/one/company”.

He has been moved to “two” OU by using Domino Administrator so that his person document now becomes “First last/two/company” which is correct.

But when i use his id file it(id file) still shows FIrst Last/one/company on the password prompt…

Does anybody have the solution for it.

Subject: Recertifying User( Updates Person Doc but not Id file)

What you have is a public key mistmatch. The Public Key Mismatch occurs when a rename has been issued to a user and the user is never prompted to accept the new name.

The issue at hand has to do with public key mismatches between the user’s ID File and the user’s entry in the public address book. The following are the steps to correct this:

  1.    The user's must be selected from the people view of the Public address book (preferably on the administration server).
    
  2.    Then click on Actions/Rename Selected People.
    
  3.    You will be presented with a dialog box from which you should choose Request Move to New Certifier.
    
  4.    This will prompt you with a dialog box to choose the certifier (current) and then enter the current certifier password.  This will be the new certifier and password.
    
  5.    The next dialog box will be to enter the new certifier to move them to.  It must be in the address book.
    
  6.    Once this is successful, you need to open the Administration Requests database (admin4.nsf) in the old domain and open the Name Move Requests view.  Select the appropriate users (will be the new name) and then click on Actions/Complete move for selected entries.
    

This will push the name back to the old name.

The next step is to harvest the public key from the ID file. To to do this there are two methods. One involves the Admin Client, the other involves the Notes Client. It is recommended to use the Admin Client if you are doing more than one of these at a time.

Admin Client:

  1.    From the Domino Administrator, click the Configuration tab and choose ID Properties.
    
  2.    Select the ID and enter the password.
    
  3.    Click More Options, and then click Copy Public Key to copy the key to the system clipboard.
    
  4.    Save the contents of the clipboard to a file.
    
  5.    Open the User's person document in the Domino Directory and put it into edit mode.
    
  6.    Go to the Certificates tab and paste key over top of the current entry. 
    

You can then go ahead and perform the rename again.

Subject: RE: Recertifying User( Updates Person Doc but not Id file)

Thx for the reponse guys!!! Perry… Ur solution worked for me,… Thx again

Subject: Recertifying User( Updates Person Doc but not Id file)

“He has been moved to “two” OU by using Domino Administrator so that his person document now becomes “First last/two/company” which is correct.”

How did the admin move the user? Was it done correctly, or was the person document simply edited?

If the move was done correctly (via adminp, using the Rename command in the admin client), then the person document doesn’t get edited until after the user’s client updates their ID file. In these cases, it sometimes happens that you are testing an different ID file than the one the user has updated – although depending on how long it’s been since the name change, additional IDs should update themselves anyway.