Receive pop3 emails but cannot SEND. someone please HELP!

HCL Domino Domino Forum
1

Set up my notes client for gmail per the settings i found searching this forum - see bottom.

I got the pop3 to work- receiving emails from Gmail, hotmail and exemail (my ISP) using three account documents.

But i just can’t get sending emails to work. I tried separately, the smtp.gmail.com which uses SSL and also my ISP’s smtp which does not use SSL. Everytime i replicate (Start Now) with the Gmail smtp I get the error message “Remote system no longer responding. Failed with smtp.gmail.com: hh:mm AM/PM Today” on the “Send outgoing Internet mail” line on the replication page. With my ISP’s smtp i get a different error: “Document has been deleted. Failed with smtp.nsw.exemail.com.au”.

I get the same message whether my firewall (zonealarm) and anti-virus (symantec) are turned on or off.

Besides the settings below i have a location document called Internet:

Basics tab: Internet mail address: mail address provided by ISP.

Mail tab: Send outgoing mail: directly to Internet; Transfer outgoing mail if: 0 messages pending

Servers tab: Home/mail server: my ISPs pop3 server name

Anything else i have to configure or check for it to work? (eg connection documents? i didn’t add any connections for pop3/smtp) i’m running the notes client standalone at home not connected to any domino servers. I’m not an admin person.

Hope someone can help me out. Thanks in advance.

BT

==============================

POP3 Account document

Basics Tab: Account name = whatever; Account server name=pop.gmail.com; Login name=your-account@gmail.com; Protocol=POP; SSL=Enabled; Only from location=whatever

Protocol Configuration Tab: Leave mail on server=Yes

Advanced Tab: Port number=995; Accept SSL site certificates=Yes; Accept expired SSL certificate=Yes; Send SSL certificates when asked=No; Verify account server name with remote server’s certificate: Disabled; SSL protocol version=Version 3.0 with 2.0 handshake

SMTP Account document

Basics Tab: Account name = whatever; Account server name=smtp.gmail.com; Login name=your-account@gmail.com; Protocol=SMTP; SSL=Enabled; Only from location=whatever

Advanced Tab: Port number=465; Accept SSL site certificates=No; Accept expired SSL certificate=Yes; Send SSL certificates when asked=No; Verify account server name with remote server’s certificate: Disabled; SSL protocol version=Version 3.0 with 2.0 handshake

I also have a separate account document for my ISP’s smtp which does not use SSL. To test i either enable the gmail smtp or the ISP’s smtp.

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Subject: receive pop3 emails but cannot SEND. someone please HELP!!!

You asked here once before but here’s another answer.

Gmail will accept

SMTP to port 465 with SSL or

SMTP to port 587 with TLS (preferred)

I suspect Notes may struggle with the latter, though I haven’t tested it. You probably therefore need port 465 with SSL. For this to work though you need mutual trust. I don’t know who issued the Gmail certs, but it seems to me that your Notes client may not have the required certificates in place to establish trust with the Gmail certs (I think you already tried 465/SSL). You need to look in your personal address book at Internet certificates - count how many there are for a start. I have nearly 50.

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Subject: smtp without ssl should be easier to get working?

Thanks for your posts. Read in the forum that others have got the port 465/ssl to work, so it’s probably something simple (is anything simple!) like certificates as you suggested- i’ll check that out. I also have nearly 50 in my personal NAB with about 15 relating to emails. Don’t know much about tls but i did try port 587 without success.

I just want to get the email send to work and am thinking the smtp via my ISP’s smtp server without ssl should be an easier route(?). People using my ISP’s smtp have had no problems - using Outlook and other email clients (but no one is using Notes). Everytime i replicate my client with my ISP’s smtp.nsw.exemail.com.au (to port 25) i get an error: "Document has been deleted.

Failed with smtp.nsw.exemail.com.au".

I get the same message whether my firewall (zonealarm) and anti-virus (symantec) are turned on or off. My ISP’s support people are trying to help but they don’t know Notes. It’s all very frustrating!

Would appreciate any suggestions.

TIA.

4

Subject: works now!

found my solution here: http://www-1.ibm.com/support/docview.wss?uid=swg21089043

deleted and recreated the smtp account doc and presto it started working with my isp’s smtp. tried the same thing with gmail’s smtp but it still didn’t work so i’m sticking with my isp’s smtp for outgoing mail.