Problem in Lotus Notes 8.5.1 basic with users mailbox

HCL Domino Domino Forum
1

When trying to open a user’s mailbox for a number of users with 8.5.1 basic - periodically hangs client lotus. In the Task Manager process notes.exe during hang takes 90-95% CPU time.

If I try go to this problem mailbox through “all documents” view - the box is opened normally, but when I try switching to the “Inbox” - hangs again.

Then I try open this mailbox from another lotus client (7.0.3, 8.5.1 standart) - “inbox” folder opening normally.

I run fixup, compact, updall on problem mailbox - no result…

The problem in about 10 users out of 300.

Configuration all 300 users standart:

Mail template 8.5.1

Clients upgraded from 7.0.3 to 8.5.1 basic using smart upgrade.

Windows XP Prof.

2

Subject: try…

try and replicate the mailfile locally and see if it works better.

Always run your mail localy even if you are using a stationary computer. it will give users and server a less hard time.

Thomas Adrian

http://www.notessidan.se