Please help.Fairly new to Domino,
Users are trying to disable their ooo, however they are being given the following message:
Your Out Of Office agent is still enabled. Please ask the database owner or administrator to disable the agent for you.
What am I missing here?.
Many Thanks in advance.
Subject: Problem Disabling Out Of Office
What access do these users have to their mail files? Manager? Editor?Are there replicas of these mail files on clustered servers? Local replicas? If so, which replica are they accessing?
Subject: RE: Problem Disabling Out Of Office
The users have manager access, the mailfiles are clustered, some have local replicas (laptop users), they are accessing their mailfile on their home server, not a replica.
Many Thanks
Subject: RE: Problem Disabling Out Of Office
I don’t know what the problem is, but perhaps I can point you in the right direction. I’m assuming your mail files are based on the standard R7 template, and that you can find your way around the Designer client.
The text in the error you have quoted corresponds to TOOL_STRING+44 and TOOL_STRING+45 in the Declarations section of the Common script library.
Looking now in the Declarations section of the OutOfOfficeProfile form, TOOL_STRING+44 and TOOL_STRING+45 only appear in one place together, below this comment :
'// User with no rights to disable agent
so it would seem that when the users are trying to disable the script, Notes has decided that they don’t have access.
Are you able to reproduce the problem at will? If so, I suggest enabling LotusScript debugging, and trying to disable the agent. You may be able to figure out what is going wrong that way.
hope this helps.
Subject: RE: Problem Disabling Out Of Office
I will have a look at that.
Thanks for your help Peter.