Printing

HCL Domino Domino Forum
1

there our 2 Mac Printing issue

one is printing e-mail

ERROR: underinedresult

OFFENDING COMMAND: image

STACK:

-dictionary-

-savelevel-

the second is the loss of printing date ranges of calender entrys

2

Subject: Could you please provide one email? Thank you!

Thanks for reporting the issue! Could you please provide more information?

  1. What is your mail template?

  2. Could you please provide a screenshot for your print dialog?

  3. Could you please provide your email in the following way if possible?

Please create a blank mail database (File…Application…New) with Mail 85 template, select the message from your inbox view and copy into the blank mail DB. Disable encryption. Zip the mail DB. Attach that here.

3

Subject: How to provide a Mail Message

I had this occur as well. How would you like us to provide the mail message? Interestingly enough I found that when I printed to PDF, the PDF was viewable but would not print and gave the same failure.

4

Subject: RE: how to provide a mail message

Please create a blank mail database (File…Application…New) with Mail 85 template, select the message from your inbox view and copy into the blank mail DB. Disable encryption. Zip the mail DB. Attach that here.

5

Subject: Example of failing print job

This is reliable failure. It generally occurs for me when there are messages sent from the Internet to my account. If there are internet messages anywhere in the message chain then the failure will occur.

The print dialog shows that it prints OK, but then you get:

ERROR: undefinedresult

OFFENDING COMMAND: image

STACK:

-savelevel-

Also, the document will print to PDF, but then when you print to the printer, it fails the same way.

I have editted the message to remove the identifying information as much as possible. I tested it and the failure is exactly the same. If you have trouble recreating the problem, ask me to send you a private message. You can reach me at timr (at) silversea (dot) com.