POP3 Mail Problem

HCL Domino Domino Forum
1

I am trying to setup POP3 access for a user that is also a Notes Client user when they are in the office.

We are getting the following error message on the console…

POP3 Server: Unable to Open Mail File for User Name

You are not authorized to access that view.

In addition, the users Outlook is not accepting the internet password. We tried a test message in outlook and it does go thru.

Our SMTP and POP3 server is on the same server.

Thanks for your help.

2

Subject: POP3 Mail Problem

Check the username, you might need to use the shortname instead of the full lotus notes name.

Also check the ACL of the user mailbox…

3

Subject: RE: POP3 Mail Problem

Thank you. That gave me a pointer to go find what to look for. Our addressbook had the short name listed first.

usert

Test User/Domain

Test User

We moved usert to the end of the list and it fixed the problem!