Can anyone tell me how to make a picture show in an email from an html attachment signature? I’ve created the html document, but the picture will not show in the email - I just get a red box outline with a close x and then when I send, nothing. I’ve got the pure picture signature to work, but that, of course, pulls out the rest of the signature as well when it gets converted to an attachment on internet email systems.
I’ve been requested to investigate putting a logo into any outbound emails - the above is the best I’ve managed so far - does anyone have any better ideas?
Any help would be hugely appreciated! Thanks
Subject: RE: Picture in Email Signature
Creating it with Word shouldn’t prevent it from working, but it will be larger than it needs to be because of all the junk tags Word inserts. I think your problem has to do with the location of the image file as referenced in the HTML – you understand the image is not part of the HTML, but is only referred to by it, probably using a relative path. So if you move the html file you must also move the image file.
View the signature file in a browser – can you see the image there? What is the “src” argument of the
tag? Where is the image file stored? Where is the signature file stored?
Subject: RE: Picture in Email Signature
Hello Andre, thanks also for your help with this. I must admit to my complete lack of anything resembling knowledge of HTML. What I have done is create a new Word document, pasted the text I want into it, and then inserted the logo and saved as an html file in a mapped shared drive. I have also tried doing this in the notes data directory (with the inserted image saved and created from the data directory as well) and it is still not working. The formatting is also ugly, but no point in looking into that if I can’t get the logo to work.
Incidentally, how else would I create an html file? (please excuse my complete ignorance here!)
Thanks, K
Subject: RE: Picture in Email Signature
Well – you could use a regular text editor, e.g. Notepad. Other than that, there are many HTML editing programs out there. I prefer Dreamweaver, but if you have MS Office I believe that includes their Frontpage program, which is probably adequate for what you want to do. I don’t expect that using any of these tools will solve whatever problem you are having, however.
I asked some questions that you didn’t answer.
Subject: Picture in Email Signature
The issue you have is with the tags that Miscrosoft uses int he HTM file.You can fix this by manually editing the HTM(L) file in Wordpad.
Locate the line of code that states the location of the image001.jpg file
Before:
![]()
You must remove the %20 in the above name and replace it with a space as you see in the following example.
if you Save the file as a WebPage, Filtered (*HTM;*HTML) the code is much easier to modify because it is much shorter code…
After:
![]()
Note: If you do not remove this tag – the Logo will appear as a red square with an X
Save this file.
Now you are ready to use this file in Notes.
Subject: Picture in Email Signature
Believe it or not, it’s your browser setting in the Location document!
Go into the Location Doc and change the browser setting to “Notes with Internet Explorer.” Use “Edit → Save” or the save icon to save this. Now change it back to whatever you had before (we use the standard Microsoft Internet Explorer), save and close.
When you go back into the email and open it up again, your pictures should now display properly.
Don’t ask me why this happens… the ways of the Notes Developers are mysterious and arcane. I have to do this on every Client we set up – but after it’s done, they can read their html-based newsletters, see imbedded pics, and so on, when they only got the “red “x”” before.
Subject: RE: Picture in Email Signature
Thanks so much for coming back on that, Jennifer. I’ve tried it, but it has not worked - do you normally close the client in between? I have no problems, however, viewing embedded pictures and html normally on inbound emails (although I would prefer to set this so that they don’t automatically load - I don’t know the setting to change for this though!).
Could it be the way I’m creating the html file - I’m doing it through MSWord and saving as html file?
Thanks
Subject: RE: Picture in Email Signature
We create our signatures the same way, but we also use a table set-up – the icon is in one column and the text is in another. Could this help?
Just remember that this isn’t going to do any good if the folks on the receiving end don’t accept embedded HTML. It’s going be an attachment or disabled on their end if that’s what they choose to do. We’ve even had some of our emails blocked because of the icon in our signature, and had to make sure we send only a plain text signature to those companies.
Good luck!
Subject: RE: Picture in Email Signature
Thanks Andre and Jennifer, your help was much appreciated. We’ve decided not to use the logo, thankfully, as there is no consistency on the receiving end, but I wouldn’t have been able to prove this to them without your help - huge thanks!!Ta Kx