PDFViewer crashes on iPad

HCL Volt MX Volt MX Forum
1
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Hi,

I imported the PDFViewer widget. It works ok on mobiles (iOS and Android), but crashes on iPad without any messages. The whole Visualizer shuts downs once a form with the PDFViewer opens. Is there reason for that?

2

Hi,

Please confirm if you are using the same widget which is present in the below URL

https://marketplace.kony.com/#/items/pdf-viewer

Thank you

3

Yes, it the the windget I am trying. It just crashed the whole visualizer on iPad

4

Hi,

Thank you for the confirmation.

https://community.kony.com/marketplace/items/pdf-viewer

We have observed that this marketplace component is not available for iPad.

Now, on behalf of you I have raised this as a feature request to our product team

Our Product team will check the feasibility and accept it if it is a valid request.

Meantime, please navigate to the below idea which i submitted on behalf of you and vote for it.

https://basecamp.kony.com/s/idea/0876A000000VBAXQA4/detail?page=10

Thank you