Hi:I recently switched from Sony Clie to Palm Tungsten E (as Clie PEG-J33 was dropped and severely damaged) and at the same time acquired EasySync Pro 4.21. Clie was nicely HotSync’ing with Notes through earlier version of EasySync.
Now having installed EasySync Pro 4.21, upon pressing HotSync on Tungsten E just simply syncs through Palm’s HotSync (only Palm HotSync menu appears on PC) and none of new entries on Notes gets reflected on Palm (address, appointments, etc.). Needless to say, I don’t see any of EasySync menu (syncing animation) popping up on the PC screen.
I’ve removed Palm Desktop and EasySync Pro once and reinstalled (and rebooted), but nothing changed. Any advise from anyone is appreciated.
Subject: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
Ok make sure that you install the Palm software before you install the EasySync Pro. Also delete any registry keys related to easysync before you start over.I would also reboot after each install.
Subject: RE: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
Lance, thanks for your input. Concerning deleting registry keys, I see EasySync-Pro-related registry folders under ‘Extended Systems’ (who is the actual copyright holder of EasySync Pro?). Prior to ‘start over’ (deleting Palm desktop & EasySync and reinstalling them), should I zap the entire ‘Extended Systems’ registry folder after I back up the entire registry?
Subject: RE: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
This isn’t about Notes 6 issue (I don’t think) any longer, but I removed both EasySync Pro, deleted all Palm-related programs and directories, removed registries about Palm, and reinstalled both Palm desktop and EasySync Pro.
No luck. It only syncs with Pal desktop. I went to ‘log file’ and it says “Getmachineinfo API failed in translator ‘3cmplm’. Error message: unable to connect to device.”. When I start out from EasySync Pro icon on the system tray with “synchronize now”, Palm just sync thru HotSync (as the menu says "press HotSync in the device and press ‘OK’), and pressing ‘OK’ on the prompt menu on PC doesn’t do anything - by the time I press ‘cancel’ on this PC prompt, it would say “EasySync Pro: unable to connet to device”.
Subject: RE: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
Hi,
This morning I found a way to sync Notes 5.0.11 (Contacts and Calendars)with my new Tunsgten E using EasySync Pro. This is my goal. Hereunder what I have done:
uninstall EasySync Pro
In my case all the data were stored in my Tungsten E. If this is not the case save all the .dat files and what is necessary to keep your preferences (I am a beginner in Palm area and I do not know what/where are these files).
uninstall Palm DeskTop, VersaMail and Document To Go (programs, registry and directory ie c:\Program Files\Palm)
Subject: RE: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
Any news on that matter? I have the same problem here. What is weird is that it was working OK for a moment and I then installed the Photo program on my Palm, which you need to use with PalmDesktop to synchronize, and then nothing was synchronizing with Notes. I uninstalled/rebooted/cleaned many time without success.
Subject: RE: Palm Tungsten E won’t sync with Notes (6) through EasySync Pro
Here I have exactly the same issue as Yutaka and Benoit. I am using Notes 5.0.11 and EasySyncPro 4.2.1 FR under Windows 2000.In fact the issue seems to come from the lack of EasySyncPro conduit in PalmDeskTop.
Yet my EasySyncPro installation was successfull with no error or warning message.
If somebody finds a workaround please let me know because if I do not find a solution before end of year I should go back and use my “old” Zire!