Outbound email

HCL Domino Domino Forum
1

When sending email to certain address we are receiving back a 550 Requested action not taken: mailbox unavailable. Below is the log from Misc Events05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: Attempting to Connect: Host xxxxxx-com.mail.eo.outlook.COM, Port 25, SSL Port 0, Connecting Domain xxx…xxxxx.com

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: Connection successful

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 220 TX2EHSMHS015.xxxxx.com ESMTP Service ready

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: CommandEHLO: EHLO xxxx.xxxxx.com

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250-Requested mail action okay, completed

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250-SIZE 157286400

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250-8BITMIME

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250 OK

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: Attempting to SubmitMessage:

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: CommandMAIL: MAIL FROM:xxxxx@xxxxx.com SIZE=5710

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250 Requested mail action okay, completed

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: CommandRCPT: RCPT TO:xxxx@xxxxxx.com

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 550 Requested action not taken: mailbox unavailable

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: CommandRSET:

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 250 Requested mail action okay, completed

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: Attempting to Disconnect:

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: CommandQUIT:

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: ReceiveResponse: 221 Service closing transmission channel

05/08/2012 10:07:25 AM [18873:00033–735528032] SMTPClient: Connection terminated successfully

05/08/2012 10:07:25 AM Router: Transferred 1 messages to xxxxxxxx.COM (host xxxxxxxx-com.mail.eo.outlook.COM) via SMTP

can any decipher and help with this issue?

Thanks

Theresa

2

Subject: outbound email

um, contact the person on the other end and let them know.

3

Subject: outbound email

I have contacted our ISP, they say nothing wrong, I have contacted the recipient they say nothing wrong. I have checked blacklist for us, nothing. We have 5 addresses we can’t send mail to. Very frustrating. This happened after we switched ISPs. I am not getting any resolution from anyone or help. They all say they are not the problem.

4

Subject: RE: outbound email

here is my header for the email sending:HeaderName HeaderValue

Principal CN=Theresa Schonert/O=Premarc

$AutoSpell 1

OriginalModTime 05/09/2012 08:33:52 AM

InetSendTo .

InetCopyTo

InetBlindCopyTo

$StorageTo 2

$Orig A1E2C9F1B0B62969852579F90044CE15

MIMEMailHeaderCharset 2031619

Logo StdNotesLtr25

useApplet True

DefaultMailSaveOptions 1

ExpandPersonalGroups 1

tmpImp

Sign

SendTo steveo@stonetransport.com

CopyTo

Subject hi

MIME_Version 1.0

$KeepSent A1E2C9F1B0B62969852579F90044CE15

$Mailer Lotus Notes Release 7.0.2 September 26, 2006

From CN=Theresa Schonert/O=Premarc

INetFrom theresas@premarc.com

PostedDate 05/09/2012 08:31:57 AM

Encrypt 0

$UpdatedBy

RouteServers CN=Team01/O=Premarc,CN=Team01/O=Premarc

RouteTimes 05/09/2012 08:31:56 AM-05/09/2012 08:32:02 AM,05/09/2012 08:32:02 AM-05/09/2012 08:32:02 AM

FailureReason 550 Requested action not taken: mailbox unavailable

MailSavedForm Memo

IntendedRecipient steveo@stonetransport.com

SMTPDSNDeliveryStatus Reporting-MTA: dns;notes.premarc.com

Final-Recipient rfc822;steveo@stonetransport.com

Action failed

Status 5.0.0

Remote-MTA smtp;stonetransport-com.mail.eo.outlook.COM

Diagnostic-Code X-Notes; 550 Requested action not taken: mailbox unava ilable

SMTPDSNType 0

SMTPEnvid OFA1E2C9F1.B0B62969-ON852579F9.0044CE15-852579F9.004505F2@LocalDomain

$MessageID OFA1E2C9F1.B0B62969-ON852579F9.0044CE15-852579F9.0044DA02@LocalDomain

Categories

$Revisions

DeliveredDate 05/09/2012 08:32:02 AM

$MIMETrack MIME-CD by Notes Client on Theresa Schonert/Premarc(Release 7.0.2|September 26, 2006) at 05/09/2012 11:06:14 AM,MIME-CD complete at 05/09/2012 11:06:15 AM

$PaperColor 1

5

Subject: RE: outbound email

can you send to anyone at that domain without getting the error?

how long does it take for you to get the delivery failure back after sending the e-mail?