Out of Office Summary

HCL Domino Domino Forum
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1

User was out of office for a few days, enabled his out of office setup, and got a message in the OOO Summary saying:

While you were out, no one was notified of your absence.

What would cause this to occur? I have not seen this happen before, any ideas?

Thanks!

2

Hi Carol,

The out-of-office profile for the user might be corrupted.

Please download the All-in-one admin tool from the link below and remove the Out-of-Office profile.

https://support.hcltechsw.com/csm/en?id=kb_article&sysparm_article=KB0032494

regards,

Sudhir

3

Hello @Carol Taylor


When a user enables out-of-office (OOO) settings while working on a local replica of their mail file and does not replicate with the server before logging out, it can cause issues. The OOO status will not be reflected on the server's mail file while the user is away.

When the user returns to the office and replicates with the server, the OOO will then be enabled. However, as the time set for the OOO to end has already passed, the first email they receive will disable the OOO notification and send a "welcome back" message without notifying anyone of their absence.

To prevent this situation, please advise the end user to replicate their local mail file with the server after enabling the out of office setting, and before logging out.

I hope this helps.

Regards,

Pramod

4

My user thinks he probably did not replicate in his hurry to get on vacation :)

Thanks!