Hi All, I have a user who has enabled the O-o-O Agent (v. 6.5.4 - Win2K SP4). And I have confirmed it has been scheduled, by the command ‘tell amgr sched’ on the Domino console. But, somehow, all senders never receive notifications from the O-o-O agent.
To make things more complicated. I don’t have full access to the server, only to the clients. Since I am at a remote office. And the O-o-O agent does work well with the other users.
Really appreciate for your kind inputs.
Cheers.
Subject: RE: Out of Office Agent not Working on Certain User
Please check this troubleshooting section from : IBM - United States this old section :
When the Out of Office agent doesn’t run as expected, you should look into the following areas:
* Did you specify the correct mail server for running the agent on? The default server is Local, which is only appropriate if you are replicating mail to your local machine. If you want to run the agent on the server, you need to specify your mail server. (As mentioned earlier, Notes R5 will automatically determine your mail server for you.)
* Do you have the appropriate rights for running the agent on the server? Make sure that you have the appropriate rights in the ACL of your mail database, and that you are listed in the "Run restricted LotusScript/Java agents" field in the Agent Manager section of the Server document.
* Did you know that automatic responses are sent only once to each sender, and that by default, the agent does not run on weekends?
* Did you change the agent schedule/triggers? (See the following section for more information.)