hcl-bot
1
A user is sending mail out with a return address that has an extra domain. Instead of ellen@abc.com it is sending ellen.abc@abc.com.
I have checked there ownership under user pregerences when they have there mail file open and it is correct. Ellen/ABC.
What would cause this?
Subject: One users mail is adding in a extra domain name. Can you help?
Frank, Did you ever determine the cause?
hcl-bot
3
Subject: One users mail is adding in a extra domain name. Can you help?
Did you check the email address in her location doc(s) and in the person doc?
hcl-bot
4
Subject: RE: One users mail is adding in a extra domain name. Can you help?
Yes. The email adderess looks just fine in both her location document and her person document in the main address book for the company.