One person not transfered to Connections

Hello,

we have Connections ver. 8.0, people are transfered during LDAP. In person document use LTPA token. One people is not tranfered to Connections, all others are trnfered OK. I checked every fields and without mistakes. Same idea what checks? Thanks for any idea.

JP

Hi Jan,
what happens, when you use the sync_dns_from_file.sh script to just populate that specific user? Do you then see any errors in the logs? For details, see URL:
Synchronizing a subset of Profiles data

Thanks for the clarification
with best regards
Thorsten

Dear Thorsten, i will check this, thanks for help.

JP

Hi Jan

I assume you are using SDI.

if you run the ./collect_dns.sh | collect_dns.bat is the user stored in the collect.dns file ?

If he is, then you may want to set the debug parameters in the profiles_tdi.properties file
debug_collect=true,debug_update_profile=true and maybe the others.


clean the logs folder and try to synch again. Then check the logs for any error.

It's possible that the user is already in the database or a user with the same uid or email address is already there. That should be visible in the log or you could check the peopledb empinst.employee table.

further traces can also be activated.

https://opensource.hcltechsw.com/connections-doc/v8-cr6/admin/troubleshoot/ts_t_check_tdi.html?h=security+directory+integrator

Dear Thorsten, i have a Idea, i cant chech TDI logs, can you help me where are they?

We have Connections instaled on Linux servers.

Thank You,

JP

Hi Jan,
did you already check in /opt/ibm/TDI/V7.2/tdisol/TDI/logs ?
There is also a source_ldap_logfile property in the profiles_tdi.properties file where you can specify the log-file path and name. Maybe check the settings in that profiles_tdi.properties file as well.

For details, please check:
Security Director Integrator solution properties for Profiles

I hope that helps to find it.
best regards
Thorsten