NSD Pls. help

I have a form that has a very simple workflow. A user creates a document and sends it for approval. The Approver has an Approve button that sends back an email and makes some status changes to the current doucment. For some users when they click the Approve button, Lotus Notes crashes. Here is the Fatal Thread info from the NSD.############################################################

FATAL THREAD 1/11 [ NLNOTES:0274:0288]

FP=0x0013f310, PC=0x61202b99, SP=0x0013f2e8, stksize=40

EAX=0x000301de, EBX=0x00000000, ECX=0x71380001, EDX=0x00009798

ESI=0x04ac90f4, EDI=0x00000000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x61202b99 nnotesws.CSubprogram::Destroy+665 (4ac90f4,1,13f6e8,61182df0)

@[ 2] 0x611847cf nnotesws._MainWndProc@16+6623 (602f6,10,0,0)

[ 3] 0x77d67ad7 USER32.SetWindowPlacement+87 (61182df0,602f6,10,0)

[ 4] 0x77d6ccd4 USER32.DefRawInputProc+644 (0,61182df0,602f6,10)

[ 5] 0x77d44455 USER32.TranslateMessageEx+1573 (13f7c0,0,61221f28,13f7c0)

[ 6] 0x77d495d5 USER32.DispatchMessageW+11 (401000,77f8e3c3,15236c,0)

@[ 7] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,15236c,1)

@[ 8] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (77f8e3c3,9,7ffdf000,f28b2cf0)

[ 9] 0x77e814c7 KERNEL32.GetCurrentDirectoryW+68 (401cc6,0,78746341,20)

Just FYI, the form has 2 computed subforms and the send mail messages are written in LotusScript. Pls. help

Subject: NSD Pls. help

Hi,

Check the technotes here and compare the call stacks.

http://www-1.ibm.com/support/search.wss?rs=0&lang=en&loc=en_US&r=10&cs=utf-8&rankfile=0&cc=us&spc=&stc=&apar=include&q1="nnotesws.CSubprogram"&q2="nnotesws._MainWndProc"+and+"nnotesws.CSubprogram"&Go.x=16&Go.y=10&sort=rk&tc=&dc=&dtm

Kjeld