Hi,
I send a database file to an external partner.
The user can open the database (nsf file), but on doubleclick on the documents, the user gets the Error “NSD is running” and the computer shuts down immediately ( unfortunately ;-))
We could save a log file which is saying:
INFO (0): Using PSAPI DLL
search path: .;C:\WINNT
Host Name : ******
User Name : ******
Date : Thu Mar 08 17:16:14 2007
Windows Dir : C:\WINNT
Arguments : "C:\Program Files\lotus\notes\nsd.exe" -dumpandkill -termstatus 1
OSVersion : Windows 2000 5.0 (Build 2195), PlatID=2, Service Pack 4 (1 Processor)
INFO (0): Found 3 Notes processes, matched 2
INFO (0): failed to match all of the Notes processes
-> Instance# 1 : (current)
Ini File : c:\program files\lotus\notes\notes.ini
Data Dir : C:\Program Files\lotus\notes\data
Prog Dir : C:\Program Files\lotus\notes
Notes Build: Release 6.5.4 March 27, 2005
Proc List:
C:\Program Files\lotus\notes\NLNOTES.EXE (564)
C:\Program Files\lotus\notes\ntaskldr.EXE (524)
DBG(0568) 17:16:20
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0008 0000 65535 ??? [ ?:0008]
00a8 0008 0 03/08 07:30:44 [ smss:00a8]
00c0 00a8 0 03/08 07:31:01 [ csrss:00c0]
00d4 00a8 0 03/08 07:31:03 [winlogon:00d4]
00f0 00d4 0 03/08 07:31:04 [services:00f0]
01b0 00f0 0 03/08 07:31:09 [ svchost:01b0]
0320 01b0 0 03/08 07:31:54 [naPrdMgr:0320]
0318 01b0 0 03/08 08:16:08 [ WISPTIS:0318]
01d4 00f0 0 03/08 07:31:09 [ spoolsv:01d4]
0218 00f0 0 03/08 07:31:37 [ svchost:0218]
0238 00f0 0 03/08 07:31:37 [ hidserv:0238]
0250 00f0 0 03/08 07:31:37 [ lcfd:0250]
02b0 00f0 0 03/08 07:31:50 [FrameworkServic:02b0]
02e0 00f0 0 03/08 07:31:51 [Mcshield:02e0]
02f4 00f0 0 03/08 07:31:51 [VsTskMgr:02f4]
0350 00f0 0 03/08 07:31:55 [ MDM:0350]
036c 00f0 0 03/08 07:31:55 [ ntmulti:036c]
0384 00f0 0 03/08 07:31:56 [npkcmsvc:0384]
03d0 00f0 0 03/08 07:31:57 [ regsvc:03d0]
03fc 00f0 0 03/08 07:31:58 [ MSTask:03fc]
0460 00f0 0 03/08 07:31:59 [ WinMgmt:0460]
0474 00f0 0 03/08 07:31:59 [mspmspsv:0474]
0480 00f0 0 03/08 07:31:59 [ svchost:0480]
0338 00f0 0 03/08 07:42:47 [ svchost:0338]
0760 00f0 0 03/08 16:55:12 [ rsvp:0760]
00fc 00d4 0 03/08 07:31:04 [ lsass:00fc]
0518 051c 0 03/08 07:32:27 [Explorer:0518]
05c8 0518 0 03/08 07:32:40 [igfxtray:05c8]
05d0 0518 0 03/08 07:32:40 [ hkcmd:05d0]
05e0 0518 0 03/08 07:32:41 [UpdaterUI:05e0]
05f0 0518 0 03/08 07:32:41 [ lcfep:05f0]
062c 0518 0 03/08 07:32:43 [ daemon:062c]
063c 0518 0 03/08 07:32:44 [ xpopup:063c]
064c 0518 0 03/08 07:32:45 [ SHSTAT:064c]
065c 0518 0 03/08 07:32:46 [ jusched:065c]
01f0 065c 0 03/08 07:42:47 [ jucheck:01f0]
05ac 0518 0 03/08 07:32:47 [ ctfmon:05ac]
05a8 0518 0 03/08 07:32:49 [WZQKPICK:05a8]
057c 0518 0 03/08 07:45:25 [iexplore:057c]
028c 0518 0 03/08 08:38:00 [IEXPLORE:028c]
013c 0518 0 03/08 08:43:16 [ WINWORD:013c]
04e8 0518 0 03/08 08:44:23 [ EXCEL:04e8]
06d0 0518 0 03/08 13:32:05 [winzip32:06d0]
07b0 0518 0 03/08 16:54:38 [ conf:07b0]
-> 0564 0658 0 03/08 08:02:29 [ NLNOTES:0564]
* 0550 0564 0 03/08 08:02:36 [NCDaemon:0550]
-> 0524 0564 0 03/08 08:02:51 [ntaskldr:0524]
0884 0564 0 03/08 17:16:11 [ nsd:0884]
0490 0884 0 03/08 17:16:14 [ conime:0490]
INFO (0): Starting Debugger
** Attach to [ NLNOTES:0564]
Does anybody from you have an idea what the problem is?
Thankyou in advance !
Steffen Haase