Notes Error: Could not find an attachment to launch

HCL Domino Domino Forum
1

We have several mail-in databases which inherits design from the ‘StdR85Mail’ mail template.

One of the mail-in database is for receiving incoming fax (the incoming fax is converted into a PDF file and being attached to an email). When we double click an email, instead of opening the email, we would like to have the PDF file being opened directly. Thus, we modified the design of the form ‘Message’ and changed the form properties to ‘Auto Launch First Attachment’. Also, we checked the box ‘Prohibit design refresh or replace to modify’ to stop the from design being updated.

We expected when we double click an email, the PDF file attached would be launched automatically. However, we got an error message saying ‘Could not find an attachment to launch’ instead. After pressing the ‘OK’ button, the PDF file was lauched.

Is there anything we can do to fix this problem?

2

Subject: Did you resolve this?

I have a new form in a database where an editor can attach a file and the readers will have a different form with auto launch. I get the error Cannot find an attachment to launch even though there is one. The RT field is named Body