Notes dying when Domino in fail over

We have some form of Domino fail over setup (I don’t know the particulars but could get questions answered).

Today my primary Domino was expectedly taken down whilst I was at lunch to implement Microsoft’s security patch from last week.

I came back to my desk and Notes had created an NSD log but the client was still up. I checked my email and it then crashed and did an Apple Crash Report.

I restarted Notes and it offered to send a crash report to IBM, which I let it do.

Notes then attached to the fail over and then immediately generated another NSD log and I’ve repeated the whole crash reporting cycle again.

I’m now waiting until the primary is brought back online.

Subject: Primary back up

With the Primary Domino server back up the Notes client is now stable again.

Please note that when operating in fail over the Notes client was contacting the fail over Domino server and picking up email to display in the Inbox view. It just would die very quickly after that.

Subject: Re:Notes dying when Domino in fail over

Hi Joseph,Thank you for your feedback

I have a few questions:

What is your exactly build number,if WCT85_20080924,have you applied any patch for it,we have patches for several crash issues,do you use standard client or basic client on Intel or PowerPC?

Would you please kindly provide the crash log in ~/Library/Logs/CrashReporter,it looks like Notes_xxxx.crash or eclipse_xxx.crash and Expeditor log in Notes Data/Expeditor/Applications/logs folder,compress the whole folder is ok.

Subject: Re:Notes dying when Domino in fail over

Hi Joseph,Thank you for your feedback

I have a few questions:

What is your exactly build number,if WCT85_20080924,have you applied any patch for it,we have patches for several crash issues,do you use standard client or basic client on Intel or PowerPC?

Would you please kindly provide the crash log in ~/Library/Logs/CrashReporter,it looks like Notes_xxxx.crash or eclipse_xxx.crash and Expeditor log in Notes Data/Expeditor/Applications/logs folder,compress the whole folder is ok.

Subject: No patches, just the straight code

From the about panel:

IBM Lotus Notes 8.5

Release 8.5_M2

Revision 20080822.1349 (Build V85_M2_08202008)

Standard Configuration

I’m attaching a zip I made with Finder containing the two eclipse crash logs. The first one, from 12:24 is the crash that occurred when the primary was taken off line. The second is from starting Notes with the primary already off line.

Subject: Open spr for this issue

Thanks for you feedback,a new spr is created to trace this issue.

SPR#

CS

State

SubState

Sv

QA

Dev

Proj

Description

KLSG7KW3Y8

V85

Open

Could Not Reproduce

3

Kun Liang Song/China/Contr/IBM

Pei SP Sun/China/IBM

MacNotes

Notes dying when Domino in fail over

Subject: Primary going down again in 30 minutes

If you want me to patch anything or collect different info.

Subject: Re:If you want me to patch anything or collect different info

I am waiting for the dev’s analysis,I think the crash log is enough for this spr,I’ll make notice when the dev is need more information

Subject: Primary back up

With the Primary Domino server back up the Notes client is now stable again.

Please note that when operating in fail over the Notes client was contacting the fail over Domino server and picking up email to display in the Inbox view. It just would die very quickly after that.