Notes Client is very unstabel

Hi!I run Lotus Notes Client 8.5 on OpenSUSE11.1

(Novell SLED11 is based on OpenSUSE11.1)

I have updated Notes Client with “Revision 20090716.2050-FP1 (Release 8.5)”.

Notes Client is very unstable. If i try to pre-view mail that contain certain attachment or it contain certain type of HTML-codes. Then it crash and exit without any error-msg.

Every time i receive mail that cause Notes to crash, then i have to login to DWA and delete this mail or its impossible to start Notes Client.

It also refuse to open any attachment in an external application like PDF-viewer, OpenOffice Writer etc.

The SLED-version (*.rpm) need some serious work. I hear the Ubuntu-version is working perfect. Why not make SLED-version work perfect to?

Subject: Notes crashes …

Hello,

I had the same issue on Fedora 11, but the solution posted here http://www-10.lotus.com/ldd/nd85forum.nsf/DateAllThreadedWeb/74a58dcfcbc42a428525756300424673?OpenDocument solved it …

Regards,

Serge.

Subject: Re: client on Ubuntu

Client on Ubuntu is pretty stable - IF and ONLY IF - you stick to the supported version, which ia 8.04 LTS, so 1 1/2 year old. If you try to run it on 9.04, you will have problems:

  • no text on DB icons - still unresolved

  • attachment won’t launch - this is (partially) solvable. Just run the client from a terminal and watch error message when trying to launch an attachment. You will have to symlink a Gnome desktop library to make it work again.

But again - rather stick to supported platforms. Lots of things seem to be hard-coded within LN client and most likely will not work correctly on newer Linux distributions (e.g. due to library changes within Gnome).

Subject: First try upgrading to Release 8.5 FP1

If you have problems after that report them to Lotus Support and they will work with you to get them addressed…

jpaganet@us.ibm.com

Subject: Request: Notes client team needs all log files to assess

Can you please send me all relative log files for this unstable issue? It is urgent.

e.g.

~/lotus/notes/data/nsd./

~/lotus/notes/data/IBM_TECHNICAL_SUPPORT/

~/lotus/notes/data/worksapce/logs/

Don’t forget compress log files.

Expecting your response.

mailto: kongdb@cn.ibm.com