Notes 8.5 client in basic mode, Domino 8.5 on I-Series. When toggling inbox between “view all” and “view unread” - when I select “view unread” every time I click on a piece of mail I get error: Server error: Entry not found in index.
Shift - F9 to rebuild view does not make the error go away. Has anyone seen this, and is there a fix ? Thank you.
Subject: Temporary workaround…
We have the same environment and can reproduce the issue.
Keeping the affected Inbox with less than 500 documents is the only thing we’ve found to prevent the “Entry not found in index” error.
We most commonly see this when a user is set to “View Unread Only” and has mail rules set up for automati foldering. My best guess is that when new mail is received, the Inbox is refreshed and the error is presented. We’ve just updated a few clients to v8.5 FP1 to see if the issue is resolved, will repost with our results.
Subject: same error when on unread only view
im getting the same error here, tried to recreate the index and did a compact over the mail file but still getting the same error - entry not found in index… as soon as i switch over to view all, i don’t encounter the error message… help on this matter would be greatly appreciated… 
Subject: Same Error
We experience this too. 8.5FP1 Servers, 7.0.x clients.
Subject: Mike, how did you get on with 8.5FP1 Clients?
Subject: Fixed in 8.5.1? We’ll see…
Researching the issue again across the IBM site, I found this document:
This APAR stated the fix was implemented in v8.5.1 referencing SPR# JADS7PSQUS, which is located here:
I should be upgrading my servers to 8.5.1 within a week or two - I may wait for 8.5.1 FP1 to come out which should be this month.