Notes 8.5 does not start

I got problems with my Notes 8.5 installation on Windows XP. It has worked before but since a few days Notes 8.5 does not start. the splash screen is opened but then nothing happens.

I have tried everything (running in -sa mode, removing cache, desktop8, names etc…) nothing seem to work. I even tried to remove notes and reinstall it. what then happend was that I got up and running once but my replication did not work so I closed notes and when I reopened it the same problem , Notes 8.5 does not start.

I am running swedish Windows XP Sp 3

please help

Thomas

Subject: Try renaming workspace directory

I usually resolve this problem by renaming (or deleting) the workspace directory. This directory(Swedish Windows XP) is located at:MultiUser: “c:\documents and settings<username>\lokala inställningar\application data\lotus\notes\data\workspace”

or

SingleUser: “c:\program\ibm\lotus\notes\data\workspace”

The directory “Lokala inställningar” is named “Local Settings” on english Windows XP.

A new directory should be created and notes usually starts up fine again.

Also make sure that the registry keys are still there [HKEY_LOCAL_MACHINE\SOFTWARE\IBM] and [HKEY_LOCAL_MACHINE\SOFTWARE\Lotus], if these dissapear there is a chance that the client will not start.

Here are my registry patches for a broken Swedish 8.5 MultiUser-installation:


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM]

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\License Use Runtime]

@=“”

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus]

@=“”

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor]

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\Notes]

“launcher”=“C:\Program\IBM\Lotus\Notes\framework\rcp\rcplauncher.exe”

[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor{5BA7CD07-4D6C-4D16-B1A6-2B50DD5F17AD}]

“xpdInstallLocation”=“C:\Program\IBM\Lotus\Notes\framework\”



Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Components]

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Components\LotusScriptExtensions]

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Components\LotusScriptExtensions\2.0]

@=“”

“Notes”=“C:\Program\IBM\Lotus\Notes\nlsxbe.dll”

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Components\TeamMail]

“Description”=“TeamMail Mail Enabling dll”

“KeyPath”=“Software\Lotus\Notes”

“Application”=“Notes”

“Version”=“1.0”

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Notes]

“DataPath”=“”

“Path”=“C:\Program\IBM\Lotus\Notes\”

“Name”=“Notes.exe”

“Description”=“Lotus Notes”

“Version”=“080500”

“MultiUser”=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Notes\8.0]

“DataPath”=“”

“Description”=“Lotus Notes”

“Name”=“Notes.exe”

“Path”=“C:\Program\IBM\Lotus\Notes”

“MultiUser”=dword:00000001

“Version”=“080500”

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Sametime Client]

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Sametime Client\StConnAgent]

[HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Sametime Client\StConnAgent\IBMLotusNotes65]

@=“C:\Program\IBM\Lotus\Notes\stconnagent30.exe”


Good luck!

Subject: renaming didn’t help. Any ideas? (+)

Hello!I’ve tried your advice, but no luck. LN8.5. asks for password then loads longer than usual and after that just doesn’t come up (only minder icon stays on systray). What could be the problem? (before reinstallation helped me on other PCs but this time even fresh install didn’t).

Could anyone advice?

Thank you!

Subject: splash screen

Rename framework folder as framework_old, (for example: C:\Program Files\IBM\Lotus\Notes\framework) and restart lotus notes.

Subject: This doesn’t work.

I’ve done everything short of reimaging. The Standard Eclipse version will not load. Hangs on “Loading… Please wait.” Nightmare!

Subject: any update on this

we found the same in some machine suddenly, we don’t know why this happen. please help if anyone got the fix. Thanks.

Subject: It worked on 8.5.1

Thank you!After upgrading to 8.5.1 I only saw the splash and then - nothing.

After renaming workspace-folder I was able to start the client.

No more time for typing here!

  • odde