Is there anybody out there who manage to build up a stable configuration of Notes 8.5.1 with Windows Server 2008 x64 and Citrix XenApp5?
I continuously collect NSDs with the same pattern referring to gdiplus.dll.
Other admins I talked to trying to do the same get the same results so far.
Any other experiences?
Peter
Subject: Fwd’d to Development
Citrix/SB, SL, BG
Subject: Notes 8.5.1 continuously crashes on W2008x64/Citrix XenApp 5—Any NSD?
Hi,
Can you post the FATAL THREAD section of the NSD files with the few lines under it
For example:
############################################################
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)
@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)
@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)
@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)
@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)
@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).
Date
Topic
Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)
call IBM support
JYR
Subject: Already done this!
I have already submit a PMR (32326,077,724) and I know that there are others with exactly the same crash pattern.
Now I would like to know if there is somebody, who is able to get this supported environment up and running…
Subject: Notes 8.5.1 on Win 64-Bit/XenApp5 seems to have serious issues…
Still I have no feedback from IBM support about the reported issue.
Other admins who tried to get Notes 8.5.1 up and running with Windows 2008 Server 64-Bit/XenApp5 receive exactly the same results.
Based on these experiences the only conclusion right now is, that this worthwhile environment is not supported.
Subject: Is anyone using 2008 R2?
Citrix does not support 2008 R2. IBM does not support 2008 R2 with 8.5.1.
Subject: Not recommendable
Gary, as much as I heard from the Citrix guys, you have to wait for the support of R2 until summer next year. They seem not to be very happy with Windows Server 2008 right now (shares kernel with Vista!) and look forward to R2, but it will take some time.
If you want to start with Notes 8.5.1 Standard under XenApp, there seems to be no other way than solving the annoying issues with Windows Server 2008.
Subject: NSD example for XenApp crashes
The crash pattern looks like this:
NSD:
WARNING (0): WCT Abnormal Termination Detected! Notes paniced because process notes2.exe (pid=4128) was missing.
WARNING (0): The fatal thread reported will show only the panicing thread that detected that notes2.exe was missing. Searching for a javacore…
WARNING (0): Javacore file c:\users\meuser\AppData\Roaming\Lotus\Notes\Data\workspace\logs\javacore.20091110.140123.4128.0003.txt was found. Please review this file for further information on why notes2.exe abnormally terminated
Referenced Javacore:
NULL ------------------------------------------------------------------------
0SECTION TITLE subcomponent dump routine
NULL ===============================
1TISIGINFO Dump Event “gpf” (00002000) received
1TIDATETIME Date: 2009/11/10 at 14:01:26
1TIFILENAME Javacore filename: c:/users/meuser/AppData/Roaming/Lotus/Notes/Data/workspace/logs\javacore.20091110.140123.4128.0003.txt
NULL ------------------------------------------------------------------------
0SECTION GPINFO subcomponent dump routine
NULL ================================
2XHOSLEVEL OS Level : Windows Server 2008 6.0 build 6002 Service Pack 2
2XHCPUS Processors -
3XHCPUARCH Architecture : x86
3XHNUMCPUS How Many : 2
3XHNUMASUP NUMA is either not supported or has been disabled by user
NULL
1XHEXCPCODE J9Generic_Signal_Number: 00000004
1XHEXCPCODE ExceptionCode: C0000005
1XHEXCPCODE ExceptionAddress: 6B542306
1XHEXCPCODE ContextFlags: 0001003F
1XHEXCPCODE Handler1: 00E49CF0
1XHEXCPCODE Handler2: 005598F0
1XHEXCPCODE InaccessibleAddress: 18806000
NULL
1XHEXCPMODULE Module: C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll
1XHEXCPMODULE Module_base_address: 6B460000
1XHEXCPMODULE Offset_in_DLL: 000E2306
…
NULL ------------------------------------------------------------------------
0SECTION ENVINFO subcomponent dump routine
NULL =================================
1CIJAVAVERSION J2RE 6.0 IBM J9 2.4 Windows Server 2008 x86-32 build jvmwi3260sr4ifx-20090729_39787
1CIVMVERSION VM build 20090729_039787_lHdSMr
1CIJITVERSION JIT enabled, AOT enabled - r9_20090213_2028
1CIGCVERSION GC - 20090729_AA
1CIRUNNINGAS Running as a standalone JVM
1CICMDLINE [not available]
1CIJAVAHOMEDIR Java Home Dir: C:\Program Files (x86)\IBM\Lotus\Notes\jvm
1CIJAVADLLDIR Java DLL Dir: C:\Program Files (x86)\IBM\Lotus\Notes\jvm\bin
1CISYSCP Sys Classpath: C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\vm.jar;C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\j9zip.jar;C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\ibmallorb.jar;C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\rt.jar;C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\ibmpkcs.jar;C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\ibmjcefw.jar;C:/Program Files (x86)/IBM/Lotus/Notes/framework/shared/eclipse/plugins/com.ibm.collaboration.realtime.stjavatk_8.0.2.20090919-0400/sslite140-v3.16.jar;C:/Program Files (x86)/IBM/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.1.20090925-1604/rcpbootcp.jar;
1CIUSERARGS UserArgs:
2CIUSERARG -Djava.compiler=NONE
2CIUSERARG -Xjcl:jclscar_24
2CIUSERARG -Dcom.ibm.oti.vm.bootstrap.library.path=C:\Program Files (x86)\IBM\Lotus\Notes\jvm\bin
2CIUSERARG -Dsun.boot.library.path=C:\Program Files (x86)\IBM\Lotus\Notes\jvm\bin
2CIUSERARG -Djava.library.path=C:\Program Files (x86)\IBM\Lotus\Notes\jvm\bin;.;C:/Program Files (x86)/IBM/Lotus/Notes/framework/…/jvm/bin/j9vm;C:/Program Files (x86)/IBM/Lotus/Notes/framework/…/jvm/bin;C:/Program Files (x86)/IBM/Lotus/Notes/framework/shared/eclipse/plugins/com.ibm.productivity.tools.base.system.linux_3.5.0.20090922-1655;;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\QuickTime\QTSystem;C:\Program Files (x86)\Citrix\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\System32\Citrix\IMA\Subsystems;C:\Windows\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\system32;C:\Program Files (x86)\Common Files\Citrix\System32;C:/Program Files (x86)/IBM/Lotus/Notes/framework/…/:;C:/Program Files (x86)/IBM/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.mobileservices.isync.win32.x86_9.1.3.1-20090925-1604/os/win32/x86;C:/Program Files (x86)/IBM/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.os.win32_6.2.1.20090925-1604/os/win32/x86;C:\Program Files (x86)\IBM\Lotus\Notes\
2CIUSERARG -Djava.home=C:\Program Files (x86)\IBM\Lotus\Notes\jvm
2CIUSERARG -Djava.ext.dirs=C:\Program Files (x86)\IBM\Lotus\Notes\jvm\lib\ext
2CIUSERARG -Duser.dir=C:\Program Files (x86)\IBM\Lotus\Notes\framework
…
If you google about it, you will find some hits about problems of 32 bit Eclipse in 64 bit Windows environments. Maybe the solution can be found in this area.
Subject: Xen 5.0 using 8.5.1 Client Crash
I have exactly the same issue. When I run the Basic client it works, but Standard Client fails. I too am working with IBM support. Will post the fix if I get one. DPH
Subject: development seems to set other priorities
Thank you Keith for forwarding the issue to development.
They seem to have other priorities than fixing the support of Citrix XenApp 5 x64. I can’t see any progress in this topic. Others willing to use the “Standard” client report the same.
Maybe we just have to stuck with the “Basic” client. Maybe just a bigger customer has to moan about missing Citrix support…
Peter
Subject: Notes-on-Citrix x64 issues solved!
The following fix from Microsoft will solve the annoying crashes:
Microsoft Dynamics AX 2009 crashes in a Citrix session on a computer that is running Windows Vista or Windows Server 2008