Notes 6.5.4 - Client Crash

Hi,

When I click a button my client is repeatedly crashing. I upgraded to Full Client 6.5.4

Any one else facing this problem ?

Any other problem in 6.5.4 ???

Venkat.

Subject: Notes 6.5.4 - Client Crash

Hi,

You gonna tell us what button your pressing???

Gary

Subject: RE: Notes 6.5.4 - Client Crash

I ran 6.5.4 full client / english / on XP since 2 hours without any problems ;-))

Subject: RE: Notes 6.5.4 - Client Crash

The button contains password change formula. You write a simple code in a button and try to execute from the client.

Subject: RE: Notes 6.5.4 - Client Crash

How do you expect us to verify what you’re seeing unless you give us detailed information on reproducing the crash (code in the button, etc)?

Without that information, you’re just crying wolf.

Jeff Dayton, PCLP, CLI

Subject: RE: Notes 6.5.4 - Client Crash

Hi Jeff,

I sent the NSD to Lotus to have a look at it. I mentioned what that code does, its change password formula. I am not posting in this forum to get a solution for my problem, I want to know any one facing problem similar to me.

Even if I give the formula and if you cannot reproduct it then next thing will be whether you are facing in mail file or in some other database ? So this goes on and on !!!.

Here is the code

@Command([UserIDSetPassword])

Venkat.

Subject: RE: Notes 6.5.4 - Client Crash

We recently authorized several thousand users to use the SmartUpgrade process to upgrade to Notes R6.5.4. We are now experiencing Notes client crashes due to the @Command([UserIDSetPassword, which we incorporated into an application used to simplify the password change process. I have opened up a Severity One incident with Lotus Support, and hope to gain resolution before we have major turmoil. In the meantime, I will recommend that we modify our application to use the @Command([UserIDInfo]), as suggested by P. Darke (thanks). Although this is not as eloquent a process as our local application, it will be better than the alternative. If anyone has a better solution / coding methog, please let us know.

Subject: RE: Notes 6.5.4 - Client Crash

We are experiencing the same problem with 6.5.4. Hopefully there will be a fix for this soon!

Subject: RE: Notes 6.5.4 - Client Crash

I have same problem with 6.5.4

Subject: RE: Notes 6.5.4 - Client Crash

Looks like I’m late to this party, but we have the same problem.

Thanks for the workaround, and I share the hope that it will be resolved soon.

-chris

Subject: FIXED- Notes 6.5.4 - Client Crash

IBM support have a fix for it, ask them to send you the hotfix for 6.5.4, it works fo me.

Subject: RE: Notes 6.5.4 - Client Crash

We have the same issue and reported it to Lotus, and they have no fix. So it is on the list for the next (maybe) MRU.

You can modify the code check for the client version. If it’s R6.5.4 then you tell the user to use File → Security → User Security OR we call the @Command( [UserIDInfo] ) which dosen’t seem to make the client crash in R6.5.4 but that function only brings the user to the user id information screen … he still needs to click the Change Password button (and if the user isn’t using Single Sign On then the user must enter his notes password first). That’s my favorite solution.

Here’s an example of the @Command([UserIDInfo])