Nomad doesn't start after removing browser cache

HCL Domino Domino Forum
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1

Hi everyone!

We have a problem with nomad for web, running on domino. If a user is new or has removed his browser data, nomad doesn't start anymore. It says, that the start takes too long and gives the option to save log files.

In the log is a message "Unable to find /data in indexedDB" and "Authentication: user check failed".

That happens if called on two servers with nomad.

It seems, that something with authentication doesn't work properly, but I've no idea, what this could be.

Any suggestions?

Regards,

Vera

2

Do you have 1.0.13 IF2? If not, you'll probably running into the change in Chromium 130 that keeps Nomad from starting up from scratch or after you clear the browser data.

https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0090289

3

I see. Yes, that seems to be the problem. Unfortunately we can't update to that version, because the server is still on windows 2016 and so domino 12.0.1 is the last possible release.

But thanks for the hint.