Hi,
i updated today my Testenvironment from V6.5CR1 to V7.
I complete the steps from the HCL Update Manuel. The Installation was successfully but i miss 2 Features.
1. Feature: I see no [PDF Export] Button or Option to configure in the Community Actions.
2. Feature: Also when i create a new Community the new Template Management is missing.
I assigning me as User for template management role in the acl.properties and restart the ICXT Cluster.
But I also see no changes.
Has anyone a idea? Many thanks!
Best Regards
Max
Hi.
I just got the PDF export working. (It is a mess).
- make sure PDF export is working by checking the ic360 self test page: /ic360/ui/selftest.html you need to be ic360Admin to be allowed to open this page.
https://help.hcltechsw.com/connections/v7/admin/admin/t_admin_comm_templates_assign_admins.html
But the key is not "CommunityTemplateAdmin.<user_id>=true" ist is "ic360Admin.<user_id>=true" to have access.
- In my case, the tool wkhtmltopdf was not installed on the system. You see this in the top left box on the self-help page.
Make sure you can run "wkhtmltopdf https://www.google.de test.pdf" on your Websphere node servers.
In my case, the tool was not installed, and then after installing that the X Server can not be connected. Search on the internet for a solution.
in ic360 properties (the same location where you need to check the property ic360.configpath in the above documentation) you can set the property "wkhtmltopdf.command.exec" which is in our case "/usr/local/bin/wkhtmltopdf". If this is necessary may depend on your system.
- My last issue was, that we use the mail address as the primary user identifier and not the uuid.
There is a ic360 property where you can set this "http.auth.impersonation.field" = "mail"
If this is required, depends on your system configuration. I saw some errors in the SystemOut.log that the impersonation did not work because the uuid was not found.
I found no documentation about the stuff above. I just dug around and a college helped me with all the properties.
Unfortunately, the Community templates are still not working. This is my next goal.
Hi Martin,
many thanks! I’ll check it out. In fact, the "wkhtmltopdf" was not installed with me either. I only came up with this when I looked at the instructions of ICXT.
The instruction on the part of HCL is not very detailed. There are probably several steps to follow than just what is in this tutorial.
I opened a case now for the community templates question.
Regards
Max
Hi Max,
The Community Template functionality is part of Component Pack. Do you have that installed?
https://help.hcltechsw.com/connections/v7/admin/admin/t_admin_comm_templates_container.html
Thanks,
Michael Montani
HCL Support
Hi Michael,
many thanks.
In the V7 product videos it was not quite clear which features come with the V7 CR Update and which ones come with the Component Pack. It would be very good if a table would be created in which it is clearly listed which features the component pack needs and which already come with the CR update.
Best Regards
Max
Thanks for the suggestion, Max. I've shared your comments with our documentation team. We appreciate your feedback!
The following document is a good overview of what's included in the Component Pack:
https://help.hcltechsw.com/connections/v7/admin/install/cp_install_offerings.html
I think the update you're referring to is the HCL Connections V7.0 Update referenced in our update strategy below:
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0086997
This update contains fixes and language translations as described here:
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0086973
Please let us know if there are any other questions!
Thank you,
Michael Montani
HCL Support
Hi.
One thing that I just found out regarding the community templates.
You need to enable the community creation wizard in the gatekeeper.
I set the properties "COMMUNITIES_TEMPLATE" and "COMMUNITIES_TE_CREATION_WIZARD" to true.
With these settings, I get a wizard when I use "Create new community". In this wizard, I could select a community template.
Unfortunately, I still can not create community templates. According to the documentation, you should access the new connections admin module with /cnxadmin/ but this just shows the header line "Welcome to the Administration Console" but no content. The setting that I'm a Template Admin is set in the ic360 tool.
I open a new question to decouple this from the PDF creation problem.
Martin
I have the same problem. PDF-Export is not visible within Communities, Wikis and so on. I have a fresh IC7 Installation and installed "Feature Foundation".
The selftest.html marks pdf-export green and within ICXT the PDF-Export is working fine. But there is no documentation how to make the option visible in the GUI of Connections.
Did you enable the PDF export in the community properties? Go to "Manage Community" and there you have the option. (2nd screenshot of the original post by Max)
When loading the page, you can see an API call to acl.json. The result has an influence if the button is shown or not.
Unfortunately, if the ACL tells no but the feature is enabled in the Community, I have no idea how to fix this. I did not have this error yet.
Martin
The option is not visible. Neither in the Community Properties nor directly in the Community.
I was able to configure out the problem. In acl.properties was the user "wasadmin" as admin configured. I changed this to an user, who is available in LDAP.
Afterwards the options for pdf-export became visible within IC GUI.
Make sure that the IC360 App is started in WAS.
After the Application is started, than the Button should show.
After you can see the button, take a look at the following:
https://milanmatejic.wordpress.com/2021/04/02/hcl-connections-7-pdf-export-issues/
In case this topic helps: https://help.hcltechsw.com/connections/v7/user/communities/t_com_enable_pdf_export.html
Nice link. But nor really useful :-(
The option is not present in "Edit Community"
Yeah, was afraid of that, hopefully it is useful for community owners when the underpinnings get sorted out
Hello together,
Thanks for the tips! All settings were ok except for the user who was configured in ic360 as admin. I took the Websphere Admin during the installation. However, this has no connections profile in my test environment. Now I have taken an admin who has a connections profile and now I see after a browser cache refresh finally my PDF button.
In the ICXT documentation I first came up with this:
"Ensure that the user that is referenced as Connections admin (see: http.auth.admin.user) has got a valid Connections Profile and is assigned to the admin role throughout all Connections applications."
