No contact initials in Verse top bar

Chu · June 27, 2025, 1:37pm

Hi all,

Hello
Contacts don’t have initials in the top bar when using “Display alternate names”:

And if you use “Display primary names”, then like this:

Is this a bug? Can this be fixed?

Thanks
Regards,
Katrine Chu

nilesh_d · June 30, 2025, 5:09am

Hello Katrine Chu,

It looks like a bug, but needs an investigation. Can you please create a support case to report this as our respective support will assist you further?

Thanks a lot.