nHTTP error causing Domino 702 crash

Hi All,

My client is facing a Domino 702 server crash problem. We have built a new machine with new OS installed “Windows 2003 Enterprise Server”

The main use of this Domino server is to provide authentication to web application users. After building the machine and installing Domino 702, we started Domino and after an hour Domino crashed. I have enabled NSD to see what it can tell me but for the time being i found no errors in log.nsf. The only error i got was from the Event Viewer Application Logs as below:


Source: COM+

Category: QC Listner


The description for Event ID ( 4786 ) in Source ( COM+ ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event:

Component Prog ID: SC.Pool 1428 0

Method Name: IDispenserDriver::DestroyResource

Process Name: nHTTP.EXE

Exception: C0000005

Address: 0x7C82F583

Call Stack: ,

ntdll!RtlGetLastWin32Error + 0xc0

ntdll!RtlAllocateHeap + 0x58d

ole32!OleGetClipboard + 0x31ec

OLEAUT32!VariantInit + 0x18c

OLEAUT32!SysFreeString + 0x35

OLEAUT32!VariantInit + 0x196

oledb32!DllGetClassObject + 0x4eda

oledb32!DllGetClassObject + 0x3ed9

oledb32!DllCanUnloadNow + 0x706d

oledb32!DllCanUnloadNow + 0x7089

oledb32!DllCanUnloadNow + 0x6dfa

comsvcs!DispManGetContext + 0xd10

comsvcs!DispManGetContext + 0xff1

comsvcs!DispManGetContext + 0x16ac

comsvcs!DispManGetContext + 0x2446

oledb32!DllCanUnloadNow + 0x74d2

oledb32!DllCanUnloadNow + 0x764d

oledb32!DllCanUnloadNow + 0x778d

oledb32!DllGetClassObject + 0x2261

oledb32!OpenDSLFile + 0x1648

oledb32!DllGetClassObject + 0x21c8

msado15!DllGetClassObject + 0x4138

msado15! + 0x30e1

nnotes!LSsSymTable::NextNaturalSym(struct LSsModule *,struct LSsSymbol *) + 0x823

nnotes!NIFCGReleaseCollection + 0x6d9

nnotes!OSBBlockQueueInsert + 0x1618

nnotes!OSBBlockQueueInsert + 0x1f66

nnotes!LSIThread::NeverYield(void) + 0x47d

nnotes!LSIThread::Run(unsigned long,int) + 0x56

nnotes!LSIThread::~LSIThread(void) + 0x108

nnotes!LSIThread::RunToCompletion(unsigned long,int) + 0x14c

nnotes!CLSIDocument::RunScript(void *,short,char *,short,unsigned long,unsigned long) + 0x27f

nnotes!CRawActionLotusScript::Load(void *) + 0x3ca

nnotes!CRawAction::Run(class CDefActionCtx *,void *,unsigned long *) + 0x3a

nnotes!CRawAction::Execute(class CDefActionCtx *) + 0xdd

nnotes!CAssistant::NewQuery(class CRawQuery * *) + 0x366

nnotes!CAssistant::Run(struct tagASSISTRUNCTXSTRUCT *) + 0xe0b

nnotes!AgentRun + 0x3c6

NINOTES!InotesHTTPProcessRequest + 0x13c3c

NINOTES!InotesHTTPProcessRequest + 0x3c7f0

NINOTES!InotesHTTPProcessRequest + 0x3df06

NINOTES!InotesHTTPProcessRequest + 0x3e34f

nnotes!NSFComputeEvaluateExt + 0x3ea

nnotes!NSFComputeEvaluateExt + 0x925

nnotes!NSFDbQuotaSetOverride + 0x832

nnotes!NSFDbGetMaxUserClass + 0x1146

nnotes!NSFDbQuotaSetOverride + 0xa61

nnotes!NSFDbQuotaSetOverride + 0x64d

nnotes!NSFComputeEvaluateExt + 0x9d

NINOTES!InotesHTTPProcessRequest + 0x3ba8e

NINOTES!InotesHTTPProcessRequest + 0x3bdd5

NINOTES!InotesHTTPProcessRequest + 0x28bb3

NINOTES!URLParser::~URLParser(void) + 0xdd47

NINOTES!DumpRefObjects + 0x265bc

NINOTES!DumpRefObjects + 0x24c49

NINOTES!DumpRefObjects + 0x25c9d

NINOTES!DumpRefObjects + 0x1c36a

NINOTES!InotesHTTPInitialize + 0xb4e

NINOTES!InotesHTTPProcessRequest + 0x2f

nhttpstack! + 0x152d4

nhttpstack! + 0x10b8d

nhttpstack!HTAddInMain + 0x7b40

nhttpstack!HTAddInMain + 0xd0a1

nhttpstack!HTAddInMain + 0x1445f

nhttpstack!HTAddInMain + 0x14978

nnotes!OSProcessIsGUI + 0x110

kernel32!GetModuleFileNameA + 0xeb


Can anybody tell me whats wrong with nHTTP? What remedy actions i can take? or should i send to IBM through PMR ? or send to Microsoft as it is a Windows Event Viewer log?

All suggestions welcome and prompt replies appreciated.

Thx in advance

Subject: nHTTP error causing Domino 702 crash

Hi

Post the FATAL THREAD section of the NSD files.

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

JYR

Subject: nHTTP error causing Domino 702 crash

You may be experiencing a known bug.If you’re still using the iNotes6 template in your 7.0.2 servers, the crash may be caused by DWA users accessing thier contacts and encountering some kind of special characters.

In my case, IBM/Lotus issued a test hot fix that fixed the issue.

See my previous post with a link to a support technote.

http://www-10.lotus.com/ldd/nd6forum.nsf/ShowMyTopicsAllFlatweb/9fc6964eb9703b188525728900560cde?OpenDocument