Subject: RE: I understand Charles’ frustration…
There’s an interesting read on something called ‘tacit knowledge’ over at Infowold http://www.infoworld.com/article/05/06/15/25OPstrategic_1.html This fits in pretty well with this thread.
I’m struggling with ‘how not to appear stupid’ now over in the DB2 forum. I know a bit about dbs, a bit about linux, a bit about a lot of stuff, but am floundering trying to get DB2 Express-C set up on my home Mandriva 2007 box. I’ve searched the forum, the wiki, googled, you name it and it’s just not adding up. So do I post a noob question and risk having my rear handed to me because I missed the ‘simple’ answer that requires tacit knowledge or do I just whang it out there and hope for the best? (*)
On the other hand, if I just started in posting ‘how do I install Linux’, ‘how do I download DB2’, ‘how do I toast my bread’ kinds of questions, I think I deserve to be flamed into submission (and that handles the toasted bread problem).
Given that every person has a different learning style, I’m not sure there is a ‘right’ way to handle the Wills of the world. I think, for me, I assume no tacit knowledge and then give 'em a fishing pole (link to a search or good resource) and hope that they’re able to develop the underpinnings of explicit knowledge. When I’m tempted to respond aggressively, I try and either just skip the post or put up a link and leave. The few times I just let it fly it wasn’t good for me, the poster, or the forum.
Side bar issue on this particular user: Will claims not to have funds to acquire the necessary resources (books, classes, etc). Unless I missed something, the Notes developer client is pretty darned expensive for somebody just playing around (reason I don’t have a personal copy at home). If I’d just plunked down the entry price for the developer and client licenses, I think I’d be able to spend another $50 at Amazon or Borders for some books. Will, you DID actually buy the designer client, right??? You do understand that the penaties for software piracy are really high ($50,000 fine per copy last time I checked)?? If your company provided you with the software, ask them to provide training otherwise they’ve wasted their investment.
FWIW, this problem isn’t unique to this forum. I believe this forum handles Wills with much more kindness than I see in other places.
Will, if you really want to learn, realize that programming is a skill that requires you spend time working on - it cannot be passed along ‘by example’. Pick a simple problem, start writing code, debug the code, then write some more, then rethink what you’re doing, then ask for some help.
Doug
(*) The DB2 Express forum has been ever so kind to my postings so I’m either asking in the right way or they are WAY patient.