New HCL Doc IQ chatbot powers natural language interactions to speed access to DX Help Center topics
May 2026
This month HCL Software offers:
HCL Digital Experience offerings v9.5 updates are available for entitled downloads through the My
HCLSoftware portal platform to access software and manage deployments.
HCL Digital Experience v9.5 version CF235 updates and benefits:
● Updated Practitioner Studio with new Dashboard interface, presenting a modern, React-based
dashboard with widgets, and services to help practitioners manage tasks more efficiently. Authors
and designers can seamlessly access the Presentation Designer from the authoring portlet,
speeding creation and delivery.
● Developers and administrators can apply new Logout API options post-logout redirect URL, and
updated Search V2 CA or PKI certificate configuration, and apply new DAM soft delete options
adding administrator control and efficiency.
● New Doc IQ AI chatbot assistance adds natural language topic search for the DX Help Center
HCL Digital Experience Compose v9.5 version CF235 adds these updates and benefits:
● Administrators can set basic registry and identity configurations in DX Compose.
● New options to configure legacy custom Java portlets are available with conditions described
in the Limitations section of the DX Compose Help Center.
● Updated OpenLiberty and JRE support levels
Key Features and Benefits
HCL Digital Experience 9.5 Container Update and CF 235 (All Versions)
● Logout API updates – Developers can apply an Experience REST API logout endpoint (auth/logout) that specifies a post-logout redirect URL
● Practitioner Studio Dashboard – The Practitioner Studio Dashboard is a modern, React-based
dashboard that replaces the Practitioner Studio homepage. It includes widgets and services for all DX
roles to manage and track tasks more efficiently.
● Presentation Designer - New entry points from Authoring portlet - Authors and designers can
seamlessly access and edit presentation templates using the Presentation Designer from the Authoring
portlet.
● New Doc IQ AI chatbot assistance adds natural language topic search for the DX Help Center that
can speed access to guidance and deployments.
HCL Digital Experience 9.5 Container Update and CF 235 (K8s deployments)
● DAM – Soft Delete –DAM Collection Administrators can remove assets from selection to Trash, where
they are stored for a configurable period of time, and can be optionally restored, instead of
permanently removing items immediately.
● Search V2 - Using in-house CA or PKI for certificates - Administrators can now leverage their
organization’s certificate authority (CA) or public key infrastructure (PKI) for Search V2 deployments
● WAS and JDK levels - HCL DX 9.5 CF235 contains WebSphere Application Server 9.0.5.27, Java
Development Kit 8.0.8.60
HCL Digital Experience 8.5 and 9 versions
● Extended Support option is available for DX versions 8.5 and 9.0 – Customers needing support to
update to 9.5 from EOS DX versions 8.5 and 9.0 can sign up for an Extended Support option.
● Automatically apply 9.5 from a later CF installation – Administrators can speed upgrading to the latest DX 9.5 version from V8.5 & 9 using the CF Update process, now set as the default (configurable)
setting.
HCL Digital Experience Compose v9.5
HCL Digital Experience Compose v9.5 is separately available lightweight, fast performing, cloud–only digital experience platform for delivering content-centric and transactional experiences. DX Compose includes a core container called WebEngine that is built on the Open Liberty platform and operates on Certified Kubernetes platforms.
Key Features and Benefits
HCL Digital Experience Compose 9.5 CF 235 (K8s deployments)
HCL Digital Experience Compose v9.5 CF235 adds many of the new capabilities available with DX CF 235 Container update, and:
● Basic registry and administrator identity are now fully configurable – Administrators manage more
efficiently with capability to enable, disable and configure the basic registry, including realm name,
administrator username and group
● HCL DX Compose entitled software is available through the My HCLSoftware portal for customers licensed for the HCL Digital Experience Compose offering. Also see the HCL Support Knowledge Article
● HCL DX Compose Evaluation software: Is available for HCL DX customers with select offering entitlements. See this HCL Digital Experience Developer Community post and HCL Support Knowledge Article.
Access the latest HCL Digital Experience 9.5 Education Materials on HCLSoftware U
The HCLSoftware U offers technical education for the HCL Software portfolio of products, organized by practitioner role. See the HCL Digital Experience section of HCLSoftware U and the What’s New for Digital Experience section for more information.
HCL Leap 9.3.12
● Leap 9.3.12 is available with new features and updates. These include new data import config
property, app services filter, application upgrade enhancements new API and Javascript functions. The
release also improves memory handling during data import operations, Rich text item embedding,
support for IBM DB2 v12, and more. For more information please see “What’s New in HCL Leap 9.3.12”
in the HCL Leap Help Center.
Analyst Reports, Webinars and Education
Webinar: AI-Powered Content Creation & Management in HCL DX – Thursday, June 4, 2026 11:00 AM - 12:00 PM EDT
Learn how HCL Digital Experience (DX) connects with AI to automatically create, review, and manage content more efficiently. HCL DX includes built-in OpenAI support to get started easily, plus flexible options to connect with other AI platforms. In this session, we’ll demonstrate the native OpenAI features and show how to build custom AI automations with — including with Azure AI Foundry — to streamline your content processes. Speakers: Leon Cruywagen, Avnet Digital Architect HCL DX, Robert Holt, Senior Technical Advocate, HCL DX. Register here https://hclsw.co/tx-webinar
Webinar: Build Experiences 80% Faster: from Backlog to Benchmark with HCL Mosaic, Thursday April 28, 11:00 – 12:00 PM EDT
What if you could build new experiences up to 80% faster while cutting total costs by about 30%?
The enterprise IT leaders we speak to are often stuck in a cycle of “keep the lights on” maintenance. TX leaders Ken Krause and Kyle Farnand show you how the new Mosaic modular, AI-first platform makes those numbers possible, and how you can:
● Move away from expensive hardware to a fully managed cloud.
● Close the gap between world-class designs and actual implementation.
● How to innovate without the risk of ripping out your core systems.
● How to build apps in plain language, using HCL Mosaic Vibe Studio.
Webinar: Choosing the Right HCL Digital Experience Solution – Thursday, May 14, 2026
In this session HCL DX PMs provide a clear and practical review of HCL’s licensing and managed services options for HCL Digital Experience (DX) and HCL Total Experience. Explore how HCL Digital Experience is available both as traditional on-premises/software and as a fully managed service — each with multiple editions and configuration options. Learn the key differences between the available editions; What is included in each package (features, capabilities, and services); The benefits and ideal use cases for software vs. managed service deployments; Guidance on selecting the combination that best aligns with your organization’s needs, scale, and goals Speakers: Kyle Farnand, Director, HCL DX and TX Product Mgmt, and Lauren Wendel, DX Product Mgr See the session here https://hclsw.co/tx-recordings
DX Digital Asset Manager: Architecting & Configure DAM to Perform – Thursday, April 16, 2026
Lead HCL architects Felix and Ram share powerful insights on optimizing HCL Digital Experience Digital Asset Manager (DAM). They dive into the core architecture and deliver practical, scenario-based configuration strategies to maximize performance and stability. Gain clear, actionable tips for tuning your DAM that can boost efficiency and reliability. Speakers: Ramachandran Mani, Lead Software Engineer for DAM, Felix Muller, Lead Software Architect See the session here https://hclsw.co/tx-recordings
Stop Building. Start Composing with HCL DX Blueprint Design Assets
The new design system integrated with HCL Digital Experience and HCL DX Compose is officially here—and it’s a game-changer**.** In just 10 minutes, you’ll discover how easy it is for business users to create, manage, and launch stunning DX websites without the usual technical headaches**.** Get started today: https://developer.ds.hcl-software.com/t/stop-building-start-composing/172482
HCL Digital Experience has been named to the 2026 Constellation Research ShortList for DX Platforms. Our solution helps companies manage complex customer interactions across every digital touchpoint. We focused on bridging consistency gaps so you can deliver personalized content exactly when it’s needed. Read the report here: Constellation ShortList Digital Experience Report
Keep your product requests coming in!
Contributions from our experienced and new HCL DX practitioners help us prioritize DX and DX Compose requirements for continuous delivery releases. Let us know your key requests and how they can help improve your platform operations and business goals. Visit the HCL Digital Experience Ideas Portal to review requests and submit yours. https://dx-ideas.hcltechsw.com/
Participate in discussions of DX platform successes, challenges and best practices approaches with community leaders and expert practitioners in an open conversation at the HCL Digital Solutions Developer Community https://developer.ds.hcl-software.com/ and DX User Group: https://www.dxers.ug/