I am trying to upgrade users from version 6.5.4 to 7.0.2. I created a silent install using InstallShield Tuner for Notes.
The silent install (on its own) works great.
When I try to integrate the silent install with the smart upgrade, I need to also include the SURunas.exe because my users do not have admin privileges.
Our current configuration is as follows:
program files - c:\lotus\notes
data files - n:\lotus\notes\data
I used the surunas wizard to create the surunas.exe and gave it the credentials necessary for admin account and password.
When I run the smart upgrade, it fails. The error I receive is Error 1327 - Invalid Drive N:\
I have verified that the mapping to N:\ exists and that the admin account has privileges to it.
One thing that I noticed is that the Notes client does not appear to completely shut down before the install kicks off. Generally speaking, in our environment, we can not have more than one open connection to the Notes data files by the Notes client. So I am wondering if this is the problem.
One final note, I have passed all the parameters via the smart upgrade document. They are as follows:
/s /w /v"ALLUSERS=1 /qb+"
If you have any thoughts on this, I would certainly love to hear from you. Thanks in advance!
Subject: Need Help - Smart Upgrade - SURunAs.exe
Take a look at this:
http://www-1.ibm.com/support/docview.wss?uid=swg21247849
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
Rafael -
Did you ever get your error resolved with the Smart Upgrade…
Failed to launch as specified user 1326
I am now having the same issue.
Thanks for any feedback.
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
Yes; if you configure user=aaaaa password=bbbb,that user must exist in every computer.
I have the error only in the computers in witch that user doesn’t exist.
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
thanks for your reply. I realized today that the account needed to log into the local machine, so your explanation makes sense.
Another question,
We do a custom install where
program files are on c:\lotus
and data files are on n:\lotus\notes\data
I am finding that the SUrunas utility looses the drive mappings. Do you have a similiar configuration? How did you handle it?
I tried using a script to remap the drives and launch the setup.exe. This script works nicely on its own when I am logged in as admin. However, when I incorporate it into the SUrunas.exe, it fails. I believe the SUrunas.exe will not kick off a *.vbs file.
Anyone have any thoughts?
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
I changed it to a batch file. It starts to execute, but I get an error
Error: 1327 Invalid Drive N:
The mapping is there, but for some reason the runas does not see it.
Help, anyone!!!
Why is this so difficult to configure?!?
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
When you configure the “Kit Smart Upgrade” document, you can choose de location of the kit; i choose this:
- link to this document ( is a traduction of spanish so it can be diferent )
and it works fine.
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
Thanks again, Rafael for your response.
My smart upgrade kit document is all set…it finds the install files, no problem.
Once the install wizard starts, I receive the error "Error 1327 Invalid Drive N:" This is due to trying to install the data files on a network share instead of the c:\ drive. Apparently, when admin takes over using the SURunas, it does not find the n:. I have tried running a batch file to remap, but it is not working.
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
You always can try what i said before:
- link to this document ( is a traduction of spanish so it can be diferent ).
This option don’t need net drives, etc.
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
I am just now researching SmartUpgrade for 6.5.5 to 7x but noticed another post which may be of interest to you in regards to this issue.
http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/43eae0315bb7a52f852572060020a057?OpenDocument
Basically, dont use a mapped drive. You must use UNC naming.
HTH,
Marc Robson
Subject: RE: Need Help - Smart Upgrade - SURunAs.exe
Yes, I have seen this. I am still getting the error about the invalid drive. I believe it has to do with a Notes client connection by the user account which is logged in - and then a secondary connection to the network drive by the administrator account which logs in during the RunAs. I believe they are conflicting with each other.