My personal account has been created but I cannot see existing incidents raised via Support button for my company - Engie CAn this be facilitated please?

HCL Volt MX Volt MX Forum
1
This thread was migrated from an old forum. It may contain information that are no longer valid. For further assistance, please post a new question or open a support ticket from the Customer Support portal.

2

Hello @Fionv Rvmpling​, please email portal.access@kony.com. Thanks for reaching out.

FYI @Jessicv Glovew​ @Advm Avewy​

3

Hi,

We have provisioned the required access privileges for your profile now.

To observe the changes we suggest you to clear the browser cache and re-login to the support portal now.

Thank you