Original Post:I have a user who is trying to use the “Move to folder” agent on some mail, and although the dialogue box pops up just fine and allows him to select a folder, the “move” button is grayed out, no matter what folder or mail is selected. The “add” button is still usable though…any ideas?
Answer:
This feature doesn’t seem to work from the Sent box. The user misinformed me as to which view he was currently in.