Move a mail file - Cache entry not found

Hi there,

we are trying to move users from server a to server b. When using “move user” within the admin-client I get an error for the adminp-request “Monitor new mail file fields” → “Cache entry not found”.

To minimize the failure-reasons I also created replicas of several mail-files via the admin-client (create replica), this works. So there seems to be a problem with the moving of the users.

Can someone help me ?

Subject: Move a mail file - Cache entry not found

The single copy template is maybe not on the destination server.