We have added a message disclaimer to append to each message sent via smtp, but if somebody replies with history and then we reply to them with history, the message disclaimer is added to the bottom again, so that it is at the bottom twice, instead of at the bottom of each section.Eg:-
message
reply
message
disclaimer
disclaimer
What we want is the disclaimer after each sent message:-
message
disclaimer
reply
message
disclaimer
Can anybody help?
Subject: Message disclaimer in R7 - Reply with History
something to consider… there are two methods for appending a disclaimer:
At the point of sending the email the client can be configured, via mail options, to add the disclaimer.
Alternatively, the outbound smtp server can be used to add the disclaimer, set via a server config doc in the nab.
Using both methods simultaneously could get a bit messy.
Subject: Message disclaimer in R7 - Reply with History
Dave,
Did you ever get a fix for this? I have the same issue.
Subject: Message disclaimer in R7 - Reply with History
Looks like a “feature” to me.