I have been trying to find some information about an effective way to restore a users data. Currently the only way I know how to do this is restore the old mail file from back up, then open both the current and the old mail file and manually re-create the folders required and copy over the missing documents.
Is there an easier way to do this as it gets very painful when the users have dozens of folders with thousands of messages. I have the 8.5 client with 8.0.2 servers and are looking to upgrade our servers to 8.5.1 over the Christmas break.
The old mailfile is most probably a replica of the new mailfile.
I’d try to replicate the databases (old and new). if the deletion of old emails is more than 90 days old, I’d say the replication stubs will not be in the ‘new’ mailbox anymore. And thus if you replicate after having cleared replication history (which ought to clear deletions stubs as well), maybe the ‘old’ mails from the ‘old’ mailbox will be replicated to the ‘new’ mailbox, same with the folders etc. as they will not exist anymore there.
I assume users have erased many emails and at some point want to recover them from the ‘old’ mailbox into the ‘new’ mailbox’
I’d give it a try. Never did it before but would seem a logicial behaviour considering how I’ve known Notes since first version.
PS : guess I should add that you ought to do a backup of the ‘new’ mail file and make sure this mail file does not replicate downstream with other servers or the user on a mobile pc.