Mailto Error Message When Notes Client is Open

HCL Domino Domino Forum
1

Getting an error message in Lotus Notes: “Invalid directory name or device not ready.” when clicking on a mailto link from internet explorer. This only occurs if Lotus Notes is already open.

If I click on a mailto link when Notes is not open, Notes Opens and prompts for my password. After entering my password it opens a new note, with the To: field correctly populated.

I have no idea why this is happening, it only happens on new builds (the old builds have the same version of Notes). I have checked some of the registry entries:

[HKEY_CLASSES_ROOT\mailto\Shell\Open\Command]

[HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Lotus Notes\Protocols\mailto\Shell\Open\Command]

and they appear to be the same.

Any help on this would be appreciated. I could not find much information on this Error message (which seems to be quite generic anyway).

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Subject: Mailto Error Message When Notes Client is Open

Bump.

3

Subject: Mailto Error Message When Notes Client is Open

I have the exact same unfortunate configuration (XP / Notes 6.0.2CF1) and I had the same problem. I fixed it, HERE IS THE FIX:Edit [HKEY_CLASSES_ROOT\mailto\Shell\Open\Command]

Remove the quotes around “%1” so that the value is

C:\notes\notes.exe %1

You can find the correct command line that should go here by testing from the command line: notes mailto:somebody

I found that notes “mailto:somebody” does not work so I removed the quotes…