I’m trying to setup a notes rule that moves mail to a folder when I’m on the cc list. I’m getting strange results. Sometimes the mail goes to the folder and sometimes the mail goes to to the inbox. At one point they were both working but not together in one rule. Do I have to refresh the views or something to get this to work? Something weird is going on.
Here are my rules:
When CC contains my Full hierarchical name THEN move to folder XXX
When CC contains my Internet Address Then move to folder XXX
I noticed when entering the Full hierarchical name (canonical), the box changes the name to the Full hierarchical name (abbreviated).
What am I doing wrong? Has anyone done this before? I read where both addresses are needed for the rule.
Thanks for any help! ! !