Mail not being delivered but showing in sent folder

This problem is only affecting some users and then only some of the email they are sending. It’s not just internal or external recipients either, but a mix of them.

The Notes client log doesn’t really give information but the status bar does flash up the Mail subbitted for 1 user message. The messages never appear on the server, either in the mail.box files or the log.

It’s like they are vaporizing. Anyone else experience this? Right now the clients are running 5.0.8 for the most part, but I am running the 6.5.1 client and when I try to send the offending messages from the users’ sent view the exact same thing happens.

I’ve also tried using the Internet location doc to send and the message does go the the local mail.box but again never appears on the server when I use Send/Receive mail.

Thanks for any insight you may have.

Karen

Subject: Mail not being delivered Found Culprit!

ScanMail had a recent update and their eManager has a filter that was enabled. All of our users named Dick had the same problem. Disabled the rule and Presto! Mail routes again