Mail Convert Failed: Categories to Folders Conversion Error

Hello,

I’m trying to convert a user to an openntf 8 template from 6.5 and keep getting this error message:

Mail Convert Failed on mail\user.nsf: Categories to Folders Conversion Error: To move a response document to a folder that shows response hierarchy you need to move the topmost parent of the response.

Anyone else had this? Only happening to one person so far. This screws up the entire design and I need to go back to 6.5 to make it useable again.

Thanks

Subject: convert error

Turned out to be a bad incomplete template, thanks.