Mail are delivered into inbox and trash

Hi all’

I have this strange thing.

A user at my customers, is receiving mail in the inbox AND (I repeat AND) in the trash can.

The history is:

The users like to have the soft deletion delete period to be 160 hours.

After setting this parameter everything was OK. But after app. 160 hours, the users new mail are delivered in both folders.

We tried to restore the period to 48 hours, but again after 48 hours the mails were delivered to Inbox and Trash can.

The user’s co-worker also wanted a deletion period of 160 hours. In this user’s mailbox, everything works fine.

Is there anyone out there, who can help me with this?

Thanks in advance

Per Hermann Matzen

Denmark