MAC issues with Lotus Notes 9

HCL Domino Domino Forum
1

I am a LN 9 user in a MAC book Pro. Very recently I upgraded my MAC to Version 1.0 and OS X 10.9.2.

Then after that upgrade the LN is constantly crashing and freezing. It does not open entirely and I have to force the exit. Very recently my organization installed the LN 9.0.1 and it worked but once I shut down the computer, then when I start the same problem occurs.

Any help on fixes or on possible development made by IBM to correct this

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Subject: Steps to try to correct Notes on Mac install

We had what sounds like a similar issue with Notes following a Mac Mavericks (10.9.2) install.

We had success when following these steps for a clean install of Notes:

  1. Make sure you have the IBM Notes Client Installation package (installer program).

  2. Use the uninstaller in the package to uninstall your current version of IBM Notes.

  3. Once the uninstall has completed, be sure to keep the following in your “IBM Notes Data” directory but remove everything else. You also want to specifically make sure to remove the “Expeditor” folder.

Keep:
Any ID files (xxxxx.id)
desktop8.ndk
All .nsf files and .ntf files
Archive folder

  1. Make sure all the following files are deleted:

/Applications/IBM Notes
/Library/Receipts/Lotus Notes *.pkg (also could be IBM Notes *.pkg)
/Library/Receipts/xpdcoreinstaller.pkg

Library/Receipts is typically found at “Macintosh HD” → Library → Receipts

  1. Install the latest release of IBM Notes.
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Subject: What do you mean…

…with ‘I upgraded my MAC to Version 1.0’?
Did you also upgrade the Notes client?
I think you should remove Notes including folder IBM Notes Data, then installing Notes 9.0.1 with FP1.